Looks like this is a growing issue. I have had almost the exact same problem.@VFA22Bonefish Did you ever figure this out? I just did a firmware update on Saturday and I have been restricted from accessing Go 4 from my P4P ever since. The moment I plug the remote into my devices (plural) I'm immediately greeted by a white screen that says the current DJI product in use is an Inspire 1 and there's absolutely nothing I can do to enter Go 4, and even after 3 1/2 hours with 3 different DJI tech support agents I still can't figure it out. I have tried 3 other batteries and I still get the same error. I'm really hoping to not have to send my P4P back, because my Mavic Pro bricked after a Firmware update and I got a bill for all new arms and motors, as well as a new gimbal, camera and ribbon cable. Only after a lot of calls and hassle was I finally refunded. PLEASE give any help you can.
Exactly! Frustrating part is that for the life of them the DJI tech support couldn't understand why I couldn't just back out of the error screen and then into Go 4. However, what they somehow didn't understand, either of the 3 agents, no matter how many times I told them that I could press the back button on my phone 100 times, but it will not go back. More often than not, I'd inadvertently tap "GO" at the bottom of the screen. Which just takes me into the Google Play Store to download Go app for models older than Phantom 4. The ONLY place I can go is the Play Store. Pretty frustrating!!Wow, I am having just about the exact same problem. Were you updating from 1.9.2 to 1.9.3 on the remote control?
You say growing problem, but it's weird that after scouring the net for 2 days (probably because I was typing too much in or just not the correct wording) this is literally the only thread I've been able to find about it. I thought there has to be more people than this that have had this same issue. I REALLY dislike it when people have a thread like this and don't go back to comment whatever remedy they found. Personally, I always make it a point to go say what the ultimate resolution to my problem was. Have you spoken with DJI techs in an attempt to remedy the issue?
I've never posted or commented on here before and I'm not seeing any responses back from you after I responded to your first comment. Are you even seeing any of my responses to your comment?Wow, I am having just about the exact same problem. Were you updating from 1.9.2 to 1.9.3 on the remote control?