New battery charging issue

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Just unboxed our second p4 and plugged the remote and drone battery to the charger. The remote lights came on to indicate that it is charging but no lights on the drone battery. What's up?
 

msinger

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What happens when you quickly press and release the battery button?

Are you able to turn on the battery while it's not in your Phantom?
 

msinger

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It sounds like the battery is dead. You should get a replacement.
 
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Doesn't the manual tell you NOT to charge a battery and remote at the same time? Don't know if that has anything to do with it but might be worth the effort of trying to charge the battery by itself (unless you've already done that).
 

msinger

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I've got a P4P+ and the upsize battery that came in the unit box charges fine. 4 P4P 5350 batteries won't charge in same multi charger or on the cord plug either.
Anyone have any ideas. ?
Thanks


Sent from my iPhone using PhantomPilots
 

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