Yah they fixed mine too. Take a look at the shotty workmanship. They say they replaced parts and did not they did not even hook up cables correctly and frayed another set of cables now I need a whole new centerboard, this was the DJI LA Service Center. See pictures from San Francisco center and their findings. DJI Sucks and will be sued, again.
Class Action Lawsuit Filed Against DJI Over Firmware Issues
- Thread starter Gulfstream
- Start date
-
- Tags
- class action dji firmware lawsuit
- Status
![IMAG0004[1].jpg](/data/attachments/82/82859-a430cb34d0fe73f481c6599019790b96.jpg)
![IMAG0006[1].jpg](/data/attachments/82/82860-ae42c3d64c55db51f67c35e01e4806fc.jpg)
- Joined
- Aug 10, 2015
- Messages
- 459
- Reaction score
- 63
So how so how does one get on board this class action? I suffered the same problem in Canada. (P2V+ v3)
N017RW
Premium Pilot
Well I can't speak specifically on this possible case but be prepared for 2-3 years. It's an 'application' (are you a class member) and then vetting/approval to move on with more selective applications. (Layman speak)
But first... there has to be a judgement!
It's really unrealistic to even consider you'll receive a dime. Certainly not a new P6, 7, or 8 (by the time you'd be awarded a settlement).
How true. A woman I used to work with lost her husband to mesothelioma. She was a part of a class action suit. Once the lawyers took their cut they then charged for incidentals (paper clips, paper, pencils, lunches, expert witnesses, and every other expense they could think of). In the end she got very little.
Anybody know how we can start a class action without having to rely on big firms? I have never experience such bad customer service and product. I'm ready to do anything to start a class action. My unit's camera started going nuts after a firmware update and I see tons of people having the same issue and they're so indifferent about it.
I’m not indifferent to it, on the contrary, I’m very frustrated about it. I’ve got a brand new condition $1300 drone sitting in my closet that is useless. I just know that class action lawsuits are designed to make lawyers rich. I’ve recieved my share of $2 - $5 checks over the years. Not worth the hassle.
N017RW
Premium Pilot
I believe you agreed to dispute resolution thru Arbitration by acceptance of the usage Terms & Conditions.
- Joined
- Dec 30, 2016
- Messages
- 1,551
- Reaction score
- 589
- Age
- 47
That's why when I see class action suits, I really don't care about it. This kind of arbitration is to make lawyers rich and every customer don't get nothing. It's useless from a compensation point of view.
- Joined
- Jan 25, 2018
- Messages
- 62
- Reaction score
- 0
this is not a phantom only issue but a DJI spark and possibly Mavic Pro issue as well.
The firmware for the remotes are responsible for the issues NOT the pilots, in most cases DJI has and will ignore what alerts you heard from your remote because they would then have to admit the alerts where not power failure or RTH alerts but rather autopilot alerts with batteries that are still more then 50% capacity.
A Class action is the best thing to get the issue resolves when a manufacture is playing it by ear to see who figured it out so they can convince the public they are isolated cases!
The firmware for the remotes are responsible for the issues NOT the pilots, in most cases DJI has and will ignore what alerts you heard from your remote because they would then have to admit the alerts where not power failure or RTH alerts but rather autopilot alerts with batteries that are still more then 50% capacity.
A Class action is the best thing to get the issue resolves when a manufacture is playing it by ear to see who figured it out so they can convince the public they are isolated cases!
- Joined
- Jan 25, 2018
- Messages
- 62
- Reaction score
- 0
better then nothing, this company can afford to cover employee cost, production and losses., with that said why should they profit of fails when they are covered, merely for profit? why would you not want the this to be dealt with...if no one does anything thousands of other victims will for short of been ripped off, so this is a cause.
If you have an issue with DJI you should stop buying their products. There is no value in suing the company to give them less resources to solve their problem.
Last edited:
- Joined
- Jan 25, 2018
- Messages
- 62
- Reaction score
- 0
No healthy minded human being would ever suggest NOT to sue a manufacture for damages caused by their engineering team due to poor programing in the firmware, software or actual product., especially something worth the price range between 1k-4k.
And since when did filing a class action suite cost anyone to get enough signatures?
I am sure you agreed when GoPRo had to recall Karma, maybe DJI does not but have to do recalls and can isolate the issue with their remotes, either way they are responsible for the damages!
I personally don't care for suing anyone. Look what over zealous lawyers have done to the cost of health/medical care with frivolous suits. Companies respond to sales long before they respond to legal action.
N017RW
Premium Pilot
- Joined
- Jan 25, 2018
- Messages
- 62
- Reaction score
- 0
So why discourage anyone from suing for their rights now?
i used to work for apple, we got asked to say things like you...hope its not the case.
i used to work for apple, we got asked to say things like you...hope its not the case.
I've received many letters to join in class action suits. I reject the entire concept. It just makes products/services I like more expensive. It also, as said by another above, puts too large a share of the settlement into lawyer's pockets. Finally, it diverts money from product engineering/research pockets which prevents a more rapid solution to the problem.
N017RW
Premium Pilot
I would generally discourage any readers of this forum from taking the class action direction. It may make those who are mad at DJI feel a little better, but I think it will only distract DJI for attending to the problem.
- Status
Similar threads
