Time to File a Class Action Lawsuit Regarding the P4P+

[hb-bob]

If you are interested in joining a class action lawsuit against DJI for false and deceptive marketing practices for the P4P+ model, let me know. Below is my recent message to them regarding the lack of functionality associated with the waypoint function:

"I still have heard nothing back from the specialist about the lack of functionality with the waypoint function for the p4p+. DJI's description of the p4p+ "...the Phantom 4 Pro + a complete aerial imaging solution" is simply untrue, deceptive, and inaccurate since it cannot perform waypoint flights in manner similar to the IOS version using DJI GS Pro app. Many of us who bought this product assumed it was equal of better than the p4p model which it is not. As a consequence, if you do not produce a version the DJI GS Pro app that is useable by the p4p+ model within 30 days or some other reasonable timeframe, you can expect a class action suit to be filed by owners of the p4p+ model for fraudulent and deceptive practices of DJI."

 

[hb-bob]

This would require nothing on your part other than to be listed as part of the "class". See information below:

In a typical class action, a plaintiff sues a defendant or a number of defendants on behalf of a group, or class, of absent parties.

 

[GavinW]

I'm in. Tell me what I can do to help.

I NEED GS Pro on the my P4P+

 

[prylarbek]

I am NOT I Iove mine Good luck with the lawsuit.

 

[MGS9500]

Other than your level of frustration, do you really understand what a class action lawsuit does or what it entails.

Class actions can be started by just one person or a small group of people, and are filed on behalf of all those who suffered similar injury or financial harm. In general, if at least several dozen people were injured in a comparable way, it may be appropriate to file a class action. After a lawsuit has been filed, a judge will evaluate whether enough people have been injured in the same way, among other factors, in determining whether the case can move forward as a class action.

So, you have to prove injury or harm. Misrepresentation is a form of consumer fraud, but you must prove it and in most cases, a refund of money will make you whole.

It would be beyond belief to think that a lawyer would sue a private firm, centered in China, in attempt to recoup whatever harms or financial burdens you have suffered. And, in most cases, the remedial penalty is a coupon for future purchases with DJI.

I believe your frustration is best directed to a resolution in a different manner.

And, I have the DJI phantom pro 4 plus. I am pleased with the system.

 

[lickitysplit11111]

Other than your level of frustration, do you really understand what a class action lawsuit does or what it entails.

Class actions can be started by just one person or a small group of people, and are filed on behalf of all those who suffered similar injury or financial harm. In general, if at least several dozen people were injured in a comparable way, it may be appropriate to file a class action. After a lawsuit has been filed, a judge will evaluate whether enough people have been injured in the same way, among other factors, in determining whether the case can move forward as a class action.

So, you have to prove injury or harm. Misrepresentation is a form of consumer fraud, but you must prove it and in most cases, a refund of money will make you whole.

It would be beyond belief to think that a lawyer would sue a private firm, centered in China, in attempt to recoup whatever harms or financial burdens you have suffered. And, in most cases, the remedial penalty is a coupon for future purchases with DJI.

I believe your frustration is best directed to a resolution in a different manner.

And, I have the DJI phantom pro 4 plus. I am pleased with the system.

Not always I joined a class action against Nikon ( who's HQ'd in Japan) and got my D600 replaced with a new model .
Nikon Settles D600 Class Action Lawsuit by Offering D600 Owners Free D610s

 

[Zigs]

Wasn't there something in the news last week about the US govt forcing manufacturers to allow their software to be opened up to outsiders? Something needs to give with all the baloney. It's happening across the board. You never own anything anymore. They have you by the short hair.

-- zigs

 

[tcope]

Yawn. These types of posts get boring.

 

[Meta4]

If you are interested in joining a class action lawsuit against DJI for false and deceptive marketing practices for the P4P+ model, let me know. Below is my recent message to them regarding the lack of functionality associated with the waypoint function:

"I still have heard nothing back from the specialist about the lack of functionality with the waypoint function for the p4p+. DJI's description of the p4p+ "...the Phantom 4 Pro + a complete aerial imaging solution" is simply untrue, deceptive, and inaccurate since it cannot perform waypoint flights in manner similar to the IOS version using DJI GS Pro app. Many of us who bought this product assumed it was equal of better than the p4p model which it is not. As a consequence, if you do not produce a version the DJI GS Pro app that is useable by the p4p+ model within 30 days or some other reasonable timeframe, you can expect a class action suit to be filed by owners of the p4p+ model for fraudulent and deceptive practices of DJI."

The P4 pro + has been out for 7 months now.
From the first week it's been known that it's a closed ecosystem and installing 3rd party apps is not possible.
But because you assumed it would, you think you are owed compensation?
And you want to give most of that to a lawyer?
Let me know how that goes.

btw ... The only GS pro that DJI have released is the iOS version.
Android users can't use it either.
But that's no big deal.
Anyone wanting to do mapping surveys uses DroneDeploy anyway.

 

[With The Birds]

The cheapest option you have is sell the remote and buy a second hand non + controller.

 

[hb-bob]

You cannot use dronedeploy with the p4p+. That is the primary reason for CAL, the inability to do repeatable precision mapping.

 

[lickitysplit11111]

The cheapest option you have is sell the remote and buy a second hand non + controller.

So your suggesting he throw more $$ at DJI for something they originally promised to deliver but fell short on,this along with another poster scared to use his Ipad via wifi shows just how far some are willing to bend over for a company who's changing the rules after they have your hard earned $$$
That crap might work in other countries but in the good old U.S.A. we haul your *** into to court and make you pay, and yes its true the only ones who really make out are the lawyers but it puts the company on notice that consumers are NOT just gonna sit back and let you do as you please.

 

[With The Birds]

No. I'm suggesting that people should not expect to hold a manufacturer liable for a failure to appropriately research suitability of a product for their purposes prior to purchase.

 

[The Roach]

You would be better off addressing the requirement to logon. This latest update has screwed hundreds if not thousands of pilots who are unable to logon after the latest update. Wasted 4th of July as far as drone footage goes.

 

[wataero]

I'm not sure that class action lawsuit is the way to go, that would drag on for years and the Lawyers get most of the settlement. But clearly, DJI is guilty of false advertising and concealing known defects in the + controller software and GO app. Perhaps complaints to the FTC is the way to go. The latest controller update contained the GO app version 4.1.0, but as someone pointed out the functionality is lacking compared to the same version on IOS, waypoint mode is useless, etc..
So far, DJI has not even publically acknowledged the problems, nor committed to fix them, or keep GO app the same as the IOS app even if there is a set time lag, I.e. + GO app is X months behind releases of IOS version but with same or equivalent functionality.

The fix is simple:
The P4P + lists for $300 more than than the P4P without display so DJI should offer customers who bought the + to exchange the RC with an embedded display for a standard RC plus $300 cash card or even DJI store credit. If a customer is happy with the bright screen then keep it.

 

[lickitysplit11111]

I'm not sure that class action lawsuit is the way to go, that would drag on for years and the Lawyers get most of the settlement. But clearly, DJI is guilty of false advertising and concealing known defects in the + controller software and GO app. Perhaps complaints to the FTC is the way to go. The latest controller update contained the GO app version 4.1.0, but as someone pointed out the functionality is lacking compared to the same version on IOS, waypoint mode is useless, etc..
So far, DJI has not even publically acknowledged the problems, nor committed to fix them, or keep GO app the same as the IOS app even if there is a set time lag, I.e. + GO app is X months behind releases of IOS version but with same or equivalent functionality.

The fix is simple:
The P4P + lists for $300 more than than the P4P without display so DJI should offer customers who bought the + to exchange the RC with an embedded display for a standard RC plus $300 cash card or even DJI store credit. If a customer is happy with the bright screen then keep it.

They'll never offer this voluntarily simply because its admitting they released a faulty product an offer like this only comes after you get the legal system involved , all the negative feedback on the forums is the gasoline all you need now is one motivated individual to seek counsel and start the fire .

 

[Meta4]

You cannot use dronedeploy with the p4p+. That is the primary reason for CAL, the inability to do repeatable precision mapping.

And if you want to proceed along that route, you'd have to show where DJI promised you could do that with the P4 pro+.
Is it something DJI said would be available? Or is it something you just hoped for and assumed?

I remember before it was released, there were lots of questions about this and within the first week of release, the answer was well known.
The P4 pro+ is a closed ecosystem that doesn't allow installing 3rd party apps.

 

[hb-bob]

The intent of this proposed class action is not to get a significant financial settlement but rather force DJI to provide either a fix for the p4p+ RC, provide a p4p RC, or $319 for each aggrieved party. I don't think DJI would want the negative press that would result from the filing of class action suit. An appropriate settlement is what most companies seek when a bona fide class action is proposed. They don't want lawyers involved any more than I do.

 

[N017RW]

Have you sought legal counsel?

Why not, then solicit other parties if you have a case.

 

[andy_k]

you have read the terms and conditions that you agreed to when you were in such a rush to get going haven't you? Those bits about agreeing not to start class action law suits should be particularly interesting to you