Phantom 3 4k, gimball problem

[Latekale]

Hi everyone,

I'm having an issue with my Phantom 3 4K where the gimbal becomes unresponsive shortly after powering on. It beeps normally when i change camera settings such as 30 degree tilt.

When I turn on the drone, the gimbal does its normal startup calibration and responds to the controller (tilting up/down) for about 10 seconds. After that, it stops working completely — it goes limp and doesn't respond to any input from the controller. Despite this, the live video feed still works fine, and the DJI GO app shows no errors or warnings.

I first tried using my main phone (OnePlus 12 running Android 15) with DJI GO 3.1.82, and I suspected the problem was caused by the app being too old for a new Android version. Then I tried an older device (Lenovo tablet running Android 6) with DJI GO 3.1.23, but the app gets stuck on the "Failed to get resource file. Please check your network connection and retry." message. I assume this is due to the app trying to connect to outdated or non-existent DJI servers.

So far, I’ve confirmed:

• Gimbal calibration at startup works
• Gimbal responds for a few seconds, then goes limp
• Live feed works
• No error messages in DJI GO
• Tried different devices and app versions, same result

I'm trying to figure out:

• Is this a hardware issue (controller, gimbal, etc.) or something firmware/software-related?
• Is there a working modded APK of DJI GO 3.1.23 that bypasses the resource file check?
• Could a firmware update (or downgrade) fix this?

If anyone has had a similar issue i really appreciate any advice.

I recently take my drone out for a fly, last time was 3-4 years ago...

Thanks in advance!

 

[RodPad]

Welcome to the forum!

There is a lot of info here.

DJI Phantom 3 4K Accessories & Tips | Phantom Help

Phantom Help is a site for help with DJI Phantom 3 4K drones. Find the latest fixes, how-tos, guides, accessories, modifications, and more.

www.phantomhelp.com

I assume you can move the gimbal up / down with the remote dial, without a mobile device at all.
I think that removes all software.

Can you tell when the gimbal stops working?. (Does the gimbal drop, etc, or you don't know until you try it.)

Rod ..

 

[crash1sttime]

• Is this a hardware issue

Sounds like it to me

• Is there a working modded APK of DJI GO 3.1.23 that bypasses the resource file check?

there are modded versions but i cant remember if they still do the resource check on first boot my collection of modded versions is here

GO.rar

drive.google.com

• Could a firmware update (or downgrade) fix this?

Never mess with the FW on these devices, they just cause more issues.