For those of you interested in DJI repair times ... Here is my story so far...
1. Had my accident on the 10 of October
2. Called and open a ticket with an RMA on the 12 of October ( free shipping label sent)
3. Drop the bird at FedEx on the 13 of October.
4. DJI received the bird on the 16th of October.
5. Repair completed and unit shipped back yesterday 22nd of October.
6. Expected delivery day 28 of October.
So far my experience based on time has been very positive. Communication regarding what has been done to the unit is none. I won't complain since my case was solved without any argumentation from DJI side and free of charge under the warranty and I'm trusting they did a good job fixing the unit. I sent the unit out for my gimbal and downlink problem plus one stress crack in one of the rear arms.
I will give you guys one more update after I receive my unit and can verify it is in pristine conditions as I am expecting now.
By the way... I just ordered the Gimbal Saver from Killer RC ... I won't go through another situation like this one in the future...
That is good news especially the quick turn around time.