And they didnt once send it back for inspection?I bought My Phantom 3 adv from Maplins. My first one wouldn't record onto SD card properly. They replaced, no quibble. Second one had an eppy and flew straight up into tree, then crashed to the ground. With no input from Me. Smashed it up a bit. Seeing as if was obviously a software issue. They replaced again, no quibble again. Now I am on My third. Touch wood, no problems since.
Maplins seem very Hood. They didn't even suggest if bring fixed.
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Wish you was with me to give them hell haha! I'm now awaiting a call from the tech team to discuss the next step, my desire for a exchange has gone unless they say here you go have a advance no extra charge . . .The receipt you got from them is a lawful contract between you and them. Unless it states you have to go to DJI on the receipt (which it won't) then THEY HAVE TO TAKE IT BACK. man.... Wish I was their with you... I would lay all that **** on them. It worked for me when I had trouble with a tablet I got from then 5 months after warranty. Also.... Phone up head office and get them to email you a requested exchange.... Then after that... They have to take it back. And after that... When you get your exchange.. Do an official complaint. .as a good will gesture they will give you vouchers
Yeah I might go down that route cheers for the adviceSorry to hear about this. Really had my hopes up for you on this one. Def take a refund, reason is you should buy from another retailer. I had 5 phantoms exchange from very.co.UK and they took them all back no questions asked. In fact... They sent me out a replacement on the day I shipped mine back to them. Very trusting of them. Go with them mate as soon as you get a refund. I got my advanced from them on the buy now pay 12 months later 0% APR. worth going down that route