Visual calibration: some computer didn't work. What's the Reason?

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I regularly do the visual calibration in my P4P+ drone, however, I found that the assistant 2 didn’t work at all in my new laptop (Dell, I7). No calibration images came out.


Next, I tried my old laptop (Asus) connected with a 29 inch monitor, it also didn’t work and no calibration image appeared again, but when I disconnected the monitor and just used the laptop screen, it worked well.


There must be some tricks inside, I suppose.


My question are:

1. What is the best screen resolution setting when you do visual calibration?
2. What is the best screen size used for the calibration? 15 inch or 13 inch?
 

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