Strange I had mine in 4 days from order. Ordered direct from DJI sent from China to Ireland
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P4P Shipping Thread
- Thread starter GavinW
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Right. Had you ordered one or more new batteries you would not have received your order.
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That's what I may be facing if I cancel my order.... and that is waiting for DJI to get around to a refund.
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Same thing happened to me. Turned out it hadn't really shipped and DJI was able to cancel the order and issue a refund.
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Me too after reading a few post felt like canceling my order with DJI but it will probably take them one week or more for a refund and them another week on paypal to process the refund I'm looking from 2-3 weeks before I attempts to buy it again this is sad first and last time I buy something trough DJI
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I spoke with 3 different DJI Chat reps yesterday and received 3 different responses (see screen grabs below).
1st chat was with DJI North American (Llu) - They said my order would not ship until DECEMBER 26 due to having ordered a high capacity battery. They advised to contact DJI CHINA and split my order.
2nd chat was with DJI CHINA (Vivian) - They said, your order will ship today or tomorrow, it's being packaged now.
3rd chat was with DJI CHINA (Evan) - I then asked a different rep (because I got cut off from the first person), if they were shipping the high capacity batteries. The answer was Nope. They offered to SPLIT my order and ship it out.
This morning I receive a tracking number and an email from DJI which says the extra HIGH CAPACITY BATTERY had indeed shipped with the order. Guess I'll know for certain when it arrives on Monday.
1st chat was with DJI North American (Llu) - They said my order would not ship until DECEMBER 26 due to having ordered a high capacity battery. They advised to contact DJI CHINA and split my order.
2nd chat was with DJI CHINA (Vivian) - They said, your order will ship today or tomorrow, it's being packaged now.
3rd chat was with DJI CHINA (Evan) - I then asked a different rep (because I got cut off from the first person), if they were shipping the high capacity batteries. The answer was Nope. They offered to SPLIT my order and ship it out.
This morning I receive a tracking number and an email from DJI which says the extra HIGH CAPACITY BATTERY had indeed shipped with the order. Guess I'll know for certain when it arrives on Monday.
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Dang, I ordered one from BH and had it in two days?
Cancel and call them
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Cancel and call them
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Same here. Got the email last night, I ordered mine 11/23. I hear it such a hassle to get a refund from DJI. By the time I get, I might have it, With the Mavic, it seemed who ever ordered direct, got theirs sooner than dealers, But now it seems like dealers are getting them first.
Yep I'm pretty frustrated. Now they have no eta or shipping info for my order at all
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P4P+ came in yesterday from Advexure!! Great service from them. Now I gotta find time to get it charged and tested. After Christmas I am going to NM where my inlaws live right up against a large national forest area. It will be cold, but a great open place to fly.
Sayonara shipping thread!
Sayonara shipping thread!
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I cancelled with DJI yesterday, but due to the temporary auth still being on my card, I didnt have quite enough credit on that card to buy elsewhere. Contacted Advexure based on reports here that they had P4Ps in stock, and they were able to do a paypal invoice which allowed me to split it between two cards... and its shipping today! +1 for Advexure customer support!
Well looks as if I have a free MAVIC, because I just got FedEx notification that my P4P+ shipped and I was never charged for the MAVIC...I LOVE DJI. Oh...and not to add salt to the wounds of some, but I just sold the MAVIC on eBay for $1,590.
Ordered 12/1 Phantom 4 Pro+ shipped Thursday from Aerial Media Pros. Tracking number received. Arriving Tuesday.
Just to give everyone who ordered directly from DJI a little hope, I ordered 11/23 a P4P+. Saturday 12/10 I got my notice that my order has been delayed, due to blah blah blah. This morning my drone shipped and should be here Thursday. I hope this helps anybody else to try and figure out their timeline. Of course, I don't think DJI has any rhyme or reason on how they ship. However, I am taking my Part 107 Cert on Wednesday. I wonder if the FAA in controlling what drones come in the country based on who takes their little test. LOL
I returned a P4 for a P4P to B&H last Thursday and heard from them (B&H) today that they acknowledged receipt and that it may take them 3 days to process the return. Then I suppose I start the wait for them to ship the P4P (which I think should be very quick and it should arrive here also quickly - I'm only 4 hours from NYC).
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