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What's their return policy, I can't seem to find it lolThey said it goes through midnight PST tonight...35 mins left.
I almost ordered through them, but did not like the return policy.... I went with thse guys also with GUARANTEED shipments on Monday 11/28: Order DJI Phantom 4 Pro Drone | Advexure.com
(they also had the 5% off Black Friday deal)
Do you know adventures return policy? Can't find it on their site. Plus their FAQ is under construction. I was planning on switching my order with them when u mentioned the return policy but then advexure had none posted. Oh well, looks like time is running out, I'll just stick with my order.
Thanks for posting, unfortunately I still don't see it when I go to their site. I don't see a link (screenshot posted). I guess it's too late anyway since 12 has passed. Appreciate the help though.Link on bottom of the page, seems reasonable to me:
Professional Aerial Drone Systems & Film Solutions | DJI's #1 Midwest & Southern California Authorized Dealer
ADVEXURE RETURN POLICY
Upon purchasing products or services provided by Advexure, you, the Customer, agree to following policies and procedures for product returns.
RETURNS
Here at Advexure we do everything we can to ensure a positive experience. We accept returns on all products for a period of 30 days with an RMA number. All product must be in new condition, in its original box or packaging, and include all original accessories, cables, manuals, packaging material, etc. Aerial platforms that have been previously flown or show any signs of use will not be accepted. Any and all items that are received and do not meet the condition described in the submitted RMA request will not be accepted and will be the buyer’s responsibility to arrange recovery of the product from Advexure. Please note, any product that is received by Advexure without an RMA number will not be accepted.
In the event that a product shipped by Advexure arrives to the customer DOA (Dead on Arrival), the customer must submit an RMA request within 7 days following a confirmed delivery. DOA items will be repaired or exchanged at the discretion of Advexure for the same model or the manufacturer’s equivalent model. Following this period, all warranty requests must be directed to the manufacturer. Advexure will provide a prepaid return shipping label for all returns on DOA items following the acceptance of the Customer’s RMA request.
Advexure is not responsible in any way for the use, misuse, or any injury or damage to persons or property from use of any equipment purchased at Advexure.com. Returns are voided if any product packaging is opened, any of the boards are tampered with or if a customer installs or modifies any parts/pieces of their products. Advexure does not provide any warranties whatsoever and defers to the manufacturer for any complaints/warranties/guarantees as Advexure does not make, manufacture, or fabricate any of the products found herein unless specified.
RETURN SHIPPING COSTS
Advexure will only provide a prepaid return shipping label for product that is deemed DOA through the Customer’s RMA request. Return shipping and insurance costs for all authorized returns are the full responsibility of the Customer. All return shipments must be sent using a traceable shipping method. Original shipping costs are non-refundable. If a refund is granted, original shipping costs will be deducted from your original purchase amount. This applies to orders that qualify for free shipping as well.
REFUNDS
Once your item is received by Advexure it will be inspected within 24-48 hours of its arrival and you will be notified that we have received your item. After the inspection process is complete we will provide an immediate update on the status of your refund.
If one has a 5h1ttier return policy, why would you knowingly buy it over another if the price was the same?. And FYI, getting something else in the mail is not the only reason people return things, does that s#1t even happen? Lol.Why the concern about the return policy? The warranty is through dji. If s vendor sends me a p4p then we're good to go. If I get something else in the mail I'll send it back and change that **** back.
Now that would royally suck lol, good point.I meant if I received a regular p4 or something.
Same here. Cant wait to get my p4p!Thanks for posting that Ric
Really glad I saw this thread not just to get the Phantom early/on time but to support a local business.
Speaking to Patrick makes me happy to support a stand up guy. Happy for him to get a cut on the Phantom, battery and Refresh over DJI getting that money.
I talked to Patrick as well, and I know AerialMediaPros are a good company, as my brother ordered a few of the earlier Phantoms through them... I simply choose a more lenient return policy and the fact that they (ADVEXURE) put "guaranteed ship date 11/28" in writing on their website.
I'm sure both are fine and I would not fret another minute about it... the main thing is that WE GET THEM!!!! Bwahahaha!
Now we can sit and stare at them until the app is released.... not so funny...
Ditto, thanks for the post Ric. Now several of us are waiting for the tracking number coming on Monday from Patrick.Thanks for posting that Ric
Really glad I saw this thread not just to get the Phantom early/on time but to support a local business.
Speaking to Patrick makes me happy to support a stand up guy. Happy for him to get a cut on the Phantom, battery and Refresh over DJI getting that money.