So, I was having troubles with my P4P+ Obsidian.
See this thread for details: Anyone else having these troubles? (P4P+ Obsidian)
UPS delivered it back to me today. I am happy to report that DJI fixed it. They did'nt send me back a refurb. My FAA # label is still inside the battery compartment along with phone number and reward offer if found. Serial number is the same.
I think they replaced the entire camera. The diagnostic report said they were replacing the main camera board. What makes me think it was the whole camera is the metal plate that the camera is attached to was covered with protective film and a new cushion block.
So, I went and test flew it and it works great now. I shot about a dozen 34 shot spherical panos and it only paused one time and only for a second. I think that was due to movement as it was pretty windy.
Focus peaking now works also.
I sent this thing out on 7/16 and got it back on 8/1. 16 days total including shipping both ways.
Cost to me was $0.00. All covered under warranty, shipping as well.
KUDOS!!
See this thread for details: Anyone else having these troubles? (P4P+ Obsidian)
UPS delivered it back to me today. I am happy to report that DJI fixed it. They did'nt send me back a refurb. My FAA # label is still inside the battery compartment along with phone number and reward offer if found. Serial number is the same.
I think they replaced the entire camera. The diagnostic report said they were replacing the main camera board. What makes me think it was the whole camera is the metal plate that the camera is attached to was covered with protective film and a new cushion block.
Focus peaking now works also.
I sent this thing out on 7/16 and got it back on 8/1. 16 days total including shipping both ways.
Cost to me was $0.00. All covered under warranty, shipping as well.
KUDOS!!
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