Gimbal not working

Wjm

Joined
Nov 12, 2016
Messages
151
Reaction score
120
Age
44
Hello,

I have a problem with my gimbal, when I start the drone, the gimbal is not going to the position, it remain in "free wheel" like when the drone is off.

Also I can't rotate it from the RC (from the wheel as well as from the C1 button), but I have the Image/video.

I have to precise that I did not crash and it was working perfectly during my last flight.

It's maybe because of the latest upgrade :

App version 3.0.2
Aircraft 01.02.0602
RC 1.8.0

Any help would be appreciated

Best
 

msinger

Approved Vendor
Joined
Oct 30, 2014
Messages
31,278
Reaction score
10,435
Location
Harrisburg, PA (US)
Did this start occurring right after you installed the latest upgrade? If so, try downgrading the firmware to see if that resolves the issue. You could also reset the firmware using the DJI Assistant 2 application.
 

Wjm

Joined
Nov 12, 2016
Messages
151
Reaction score
120
Age
44
Thank you msinger,

In fact only the RC was updated at that time, not the copter, I did the update of the drone after but it's the same problem... any thoughts ?
Best
 
Joined
Nov 13, 2016
Messages
1
Reaction score
0
Age
47
I had the same problem today. This morning I downloaded the new firmware 3.0.2 right after the gimbal would only work with C1 so I did some research and ran across a thread it said log out of the app then delete it shut down the drone and remot power them back on and it will ask for you to download the app. Then follow the instructions just like the first day you did it when you perched it. Now I had to do it twice the second time everything went perfectly thank goodness.


Sent from my iPhone using PhantomPilots
 

msinger

Approved Vendor
Joined
Oct 30, 2014
Messages
31,278
Reaction score
10,435
Location
Harrisburg, PA (US)
Wjm, are you saying this issue started after you updated the RC firmware?
 

Wjm

Joined
Nov 12, 2016
Messages
151
Reaction score
120
Age
44
Thank you Crablifellc,

I tried several time but unfortunately it's not working for me.

Msinger,

Yes I updated the RC, and also the app has been updated and now the gimbal is not moving like it should, but I'm receiving the stream....

 

msinger

Approved Vendor
Joined
Oct 30, 2014
Messages
31,278
Reaction score
10,435
Location
Harrisburg, PA (US)
You could try downgrading the firmware. If that doesn't work, then try doing a factory reset using the DJI Assistant 2 application. If needed, you can download that from the P4 downloads page.
 
Joined
Jul 17, 2018
Messages
19
Reaction score
6
Age
53
Not if I need to start a new posting here or not, but mt gimbal stopped working today, is there a way to fix it or does it have to get sent in somewhere?
 

New Threads

Members online

Forum statistics

Threads
139,571
Messages
1,439,839
Members
101,350
Latest member
tb1125