Gimbal issue it of the box

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Out of the box P4 having gimbal issues. Rotates down approx 10deg then stops, attempt again and it moves another 10deg. It will eventually point down after doing this a dozen times. Any ideas? It did this before firmware update and after, gimbal calibration has no effect. No errors.
 
Did you try increasing the Gimbal Tilt EXP setting?

DJI-GO-Gimbal-Tilt-EXP.jpg
 
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