I have a brand-new Phantom 2 with a Zenmuse H3-3D gimbal.
The gimbal seems to work fine but whenever the gopro is level relative to the phantom (no pitch or roll), the roll motor vibrates loudly. This is very strange because it seems like in this position the motor would have to do very little work. If I tilt the phantom forward or backwards slightly, or to either side, the noise stops. Also if I point the camera slightly down using the remote control, the noise will stop, too. Unless of course I also tilt the phantom so it points a little bit down too.
Normally the vibration noise wouldn't bother me but if I leave it in that position for 10 or 15 seconds or so, the motor will suddenly shut off and the camera will tilt to the side for a couple of seconds before it recovers. I imagine the roll motor is over-heating or something.
As far as I can tell this has existed since I purchased my phantom about a month ago. The drop to the side is apparent even in the video from my very first flight.
I've tried updating all of the firmware and this problem still exists.
Do I need to return the gimbal under warranty?
I made a youtube video illustrating this problem. You can see it here:
https://www.youtube.com/watch?v=Ns_5FEd ... VRX4xT5cEA
The gimbal seems to work fine but whenever the gopro is level relative to the phantom (no pitch or roll), the roll motor vibrates loudly. This is very strange because it seems like in this position the motor would have to do very little work. If I tilt the phantom forward or backwards slightly, or to either side, the noise stops. Also if I point the camera slightly down using the remote control, the noise will stop, too. Unless of course I also tilt the phantom so it points a little bit down too.
Normally the vibration noise wouldn't bother me but if I leave it in that position for 10 or 15 seconds or so, the motor will suddenly shut off and the camera will tilt to the side for a couple of seconds before it recovers. I imagine the roll motor is over-heating or something.
As far as I can tell this has existed since I purchased my phantom about a month ago. The drop to the side is apparent even in the video from my very first flight.
I've tried updating all of the firmware and this problem still exists.
Do I need to return the gimbal under warranty?
I made a youtube video illustrating this problem. You can see it here:
https://www.youtube.com/watch?v=Ns_5FEd ... VRX4xT5cEA