Strange message

[Nujent]

Hello from Southern MD.
New Phantom 4 Advanced +. Having some controller problems. When I turn on controller home screen comes up with a message in a white box that asks to “link phone number. To complete your registration information and aircraft activation data in DJI GO 4, please link and verify your phone number”. When I press “link” it says to enter mainland China phone number and verification code. .??????? Has any one had to deal with this? Thanks in advance for any ideas.
Nujent

 

[msinger]

Try logging out and back into your DJI account.

 

[Nujent]

Try logging out and back into your DJI account.

Didn’t help.

 

[msinger]

Are you running the latest firmware on the remote controller?

 

[Nujent]

As soon as I started it up it prompted me to do just that. Then I was prompted to update the aircraft and that’s when the message started to pop up

 

[Nujent]

Wow! The aircraft fires up and responds to stick commands. WTH??? Can’t see any thing because of the pop up in the middle of the screen but it will fly

 

[Nujent]

Have turned both trans and aircraft off several times. No change still same message.

 

[Nujent]

I just read your thread on installing firmware. I did it backwards. So that’s why it wouldn’t download the latest no fly zones. I am so lost with this thing

 

[Poolz]

Somewhere in settings either for the app or controller I have seen Chinese character controls on/off.
Maybe Chinese uavs need that level of registration.

 

[Nujent]

Message is gone and works fine. Thanks for the help. See you soon. Lol

 

[Poolz]

Message is gone and works fine. Thanks for the help. See you soon. Lol

What was the fix?

 

[Nujent]

Message is gone and works fine. Thanks for the help. See you soon. Lol

 

[Nujent]

I went into settings and there was a download pending. I entered it and now it works.

 

[jwcfbd]

What was the fix?

Un checking China maps in the setup fixed it for another guy

 

[Nujent]

Un checking China maps in the setup fixed it for another guy

I'll check out that also. Thanx for the help. I'm sure I'll be back real soon

 

[Dragonfly Joe]

This error message usually pops up after using the flight simulator and msinger's advice of logging out and then logging back into your account solves the problem.

 

[Nujent]

This error message usually pops up after using the flight simulator and msinger's advice of logging out and then logging back into your account solves the problem.

Yes. I was using the flight simulator.