I have had the customs delay happen in the past. A little device was delayed in Chicago for a week. Device was so good I ordered a second one and it was only delayed in customs for one day. So you never know what will happen with customs. Canada post states at this time mine should be delivered on Thursday. Oh, Goody!Rotorpixel said:Happyflyer said:To anyone in the USA that has their gimbal and used Canada post with tracking: How long did it take until you received your shipment?
The Fedex service that you've paid for normally takes "5 business days" to deliver to US destinations. The Canada Post service that we're using takes "4-6 business days", and typically actually takes 3-5 business days... even faster than they advertise! Customs delays can happen on any package at any point, so this sort of anomaly can add another day or two onto the shipment, regardless of shipping method (even "overnight" services!). Both services are almost identically priced, so we're not profiting from the change - we just know that packages tend to arrive faster, than Fedex Ground.
In any case, please believe me when I say that it is a very reliable service that we've used for around 500 gimbals so far in the US alone. None have been lost/damaged, none have been mysteriously delayed, and all have arrived as expected.
Let me know if you have any other questions, or concerns.
Keri
Thanks Keri for the info.