The most likely explanation is that your viewing device isn't up to the task.
I agree with Meta4, what you describe points towards overloaded system. It takes a hell of a lot of processing to display 4k 60. Pull up your system monitor and see what the CPU is doing while you try to view that file.I did download the video from the SD to my desktop computer which is pretty much kick-***, devils canyon cpu, 32 gig ram and $800 video cards.
The Windows Media player never plays anything but have had good luck with VLC and Adobe Premiere but they gave the same results.
What CODEC are you recording with? I think some folks were having issues with the h.265 codec.Thank you. I've played 4k 60fps before on my computer and on my new UHD TV but not now. The UHD TV says it's an unrecognizable file.This only happened after the latest firmware upgrade but not sure that is the reason. I can record at 30fps and lower but not 48 or 60. I wonder what is required to run a 4K 60fps if not my computer or TV. I have high end expensive equipment and can't imagine the requirements. Thank you again.
Just guessing here ... what format is the file in question?Thank you. I've played 4k 60fps before on my computer and on my new UHD TV but not now. The UHD TV says it's an unrecognizable file.This only happened after the latest firmware upgrade but not sure that is the reason.
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