p4p back from repair

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just got it back and i cant get it to communucate ...controller/aircraft. now i did upgrade my controller. and then turned on with aircraft. got a aircraft disconnected on my screen,,,, then looked on screen in settings and it said aircraft had latest firmware.....i love my drone but ****....turn them both off....connected the controller to the aircraft....got indication that they both had currect firmware....just not communicating...please help
 
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When connected both are red aircraft and controller...screen show "aircraft disconnected"
 
I have plus so no screen shot but here is pic
 

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Here is another try
 

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You probably just need to link the RC with the aircraft. There is a pin hole close to the sd card slot on the aircraft. Use a pen to press it. Then go in that app in the controller menu to link it (see attached screenshot).
 

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If you sent it in without the RC, they would have had to link it to another to test it.
Re-linking will be the answer.
Sent both the remote and drone....was hoping I could just fire it up....I connected like you said, looked at the shot you sent but didnt understand what to do next....the shot you sent me I found...but was looking for hell I dont know but couldnt figure what was next
 
Here is a video tutorial from DJI:
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Sent both the remote and drone....was hoping I could just fire it up....I connected like you said, looked at the shot you sent but didnt understand what to do next....the shot you sent me I found...but was looking for hell I dont know but couldnt figure what was next
I'm not being smart, but I was kicked off for saying that naughty word. Be careful or you'll have someone watching over you and I assume waiting for you to say something else naughty. Just a head's up mate, We have to be so careful not to upset anyone with vulgar language. I assure you I'm not being smart, merely trying to be helpful. No offense intended. :)
 

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