No Luck Fixing Common NO video problem

[TexasJohn]

• Ribbon Cable Issues:
• Inspect for any visible damage.
• Ensure the cable is fully and correctly seated in its connectors.

Software and settings solutions

• Update the DJI GO app.
  • Try using a different mobile device and/or a different version of the DJI GO app. The issue may be as simple as an older version of the DJI GoApp not being compatible with the installed firmware version.
  • If you recently updated the firmware, there might have been an issue. Try manually re-installing the firmware to the latest version using the official DJI method. (When all else fails.)
• Reset camera settings:Resetting the camera to its default settings can resolve some issues.
  • This can be done through the camera settings menu in the DJI GO app.
  • Be aware that this will erase any custom settings you may have configured.
• Check the SD card:An incompatible or corrupted SD card can sometimes cause a lack of video feed, though this is less common than a cable issue.
  • Try flying without an SD card to see if the feed returns.
  • If it does, the SD card may be the problem. Try a different, compatible card.

If you do find it necessary to replace the ribbon cable, be 100% sure it is a DJI OEM cable #85. There are dozens of copycat ribbon cables out there that very rarely work correctly.

Quick question: when you purchased the 'new' camera, was it just the camera.....or the complete camera/gimbal assembly?

Good luck. Update us when you get a chance............

This drone has never crashed or even suffered a hard landing. The original camera (that doesn't work anymore and started all this) is all original/genuine DJI hardware with no visible damage.
I've started the P3 up with and without a brand new SD card. That didn't solve the problem.
I will try resetting the camera through the settings menu. Keeping my fingers crossed.

 

[captainmilehigh]

This drone has never crashed or even suffered a hard landing. The original camera (that doesn't work anymore and started all this) is all original/genuine DJI hardware with no visible damage.
I've started the P3 up with and without a brand new SD card. That didn't solve the problem.
I will try resetting the camera through the settings menu. Keeping my fingers crossed.

Ok, I was just wondering if the new camera came with the gimbal
and ribbon cable.........or just the camera itself......

Did you update the GoApp?

Did you format the sd cards in the GoApp before use?

 

[TexasJohn]

Ok, I was just wondering if the new camera came with the gimbal
and ribbon cable.........or just the camera itself......

Did you update the GoApp?

Did you format the sd cards in the GoApp before use?

The camera and gimbal came as a complete unit.

I have the latest DJIGO app.

I formatted the new micro SD card in my computer. Should I try to format it in the DJIGO app??

 

[captainmilehigh]

The camera and gimbal came as a complete unit.

I have the latest DJIGO app.

I formatted the new micro SD card in my computer. Should I try to format it in the DJIGO app??

Might be worth a try to format the SD card with the GoApp.

There is a member here that is an expert with the P4 gimbals, so maybe he has some ideas why this P3 camera is causing issues.

Hey @Droneted , .....I know you prefer P4's....but do you have any ideas why this P3 Standard is having camera issues ?

 

[Droneted]

LOL, I have been following this post. I didn't jump in because the P3S is the one bird that gives me the most grief.

jiminyfixit is the guy that knows the most about this beast.​

He has already jumped in.

 

[TexasJohn]

The eBay seller that I bought the camera from tells me that I have to update the software on the P3 in order for the new camera to be recognized. Does that sound logical?? If I remember correctly, its already got the latest version of software.

Has anyone else had to "update" their software in order for a new camera to be recognized?

 

[quaddamage]

The eBay seller that I bought the camera from tells me that I have to update the software on the P3 in order for the new camera to be recognized. Does that sound logical??

DJI drones consist of modules. DJI firmware is a collection - a package - of several firmwares. These modules include Flight Controller, VPS, Gimbal, Camera, Radio link, even battery.

DJI doesn't always keep the communication protocol between these components unchanged, so it is possible that two modules with different enough versions of firmware will refuse to talk.

The specific modules can be extracted from DJI firmware package using `dji_xv4_fwcon.py` tool from `dji-firmware-tools`. Each module represents a different programmable chip. In newer drones everything is integrated and there are only 2-5 modules with one being the main SoC which does everything; older ones, like Phantoms or Inspire series, have a lot more (15-20) separate chips, which need separate firmware modules. The gimbal+camera part alone contains Ambarella FW (modules m0100 and m0101), STM microcontroller FW for gimbal (m0400), and stuff for recompressing the video for transmission (Ph3 Pro) or for sending the video via WiFi (Ph3 Std).

 

[captainmilehigh]

DJI drones consist of modules. DJI firmware is a collection - a package - of several firmwares. These modules include Flight Controller, VPS, Gimbal, Camera, Radio link, even battery.

DJI doesn't always keep the communication protocol between these components unchanged, so it is possible that two modules with different enough versions of firmware will refuse to talk.

The specific modules can be extracted from DJI firmware package using `dji_xv4_fwcon.py` tool from `dji-firmware-tools`. Each module represents a different programmable chip. In newer drones everything is integrated and there are only 2-5 modules with one being the main SoC which does everything; older ones, like Phantoms or Inspire series, have a lot more (15-20) separate chips, which need separate firmware modules. The gimbal+camera part alone contains Ambarella FW (modules m0100 and m0101), STM microcontroller FW for gimbal (m0400), and stuff for recompressing the video for transmission (Ph3 Pro) or for sending the video via WiFi (Ph3 Std).

Ouch,@quaddamage ..........reading that third section made my brain hurt....

 

[RodPad]

"Has anyone else had to "update" their software in order for a new camera to be recognized?"

There is a lot of real good info on this thread.

I have not, software firmware updates, always the last try for myself.

"P3S => Fly-it or Fryware-it (Rod)"

Rod ..

 

[TexasJohn]

Well, it's been almost a month since I first posted about this problem, but I finally have a working camera. I bought a replacement camera and did have to run an firmware update. Actually, was getting a video image with the new camera but then the DJI GO app was complaining about needing an update even though I already had the latest firmware.

So, now everything seems to be working and I'm anxious to get it in the air.

Thanks to all of you who chipped in. Y'all inspired me not give up.

 

[RodPad]

Thanks for the update!!

Rod ..

 

[captainmilehigh]

Well, it's been almost a month since I first posted about this problem, but I finally have a working camera. I bought a replacement camera and did have to run an firmware update. Actually, was getting a video image with the new camera but then the DJI GO app was complaining about needing an update even though I already had the latest firmware.

So, now everything seems to be working and I'm anxious to get it in the air.

Thanks to all of you who chipped in. Y'all inspired me not give up.

That's good to hear !

Be sure to double check your settings in the GoApp as part of your preflight checklist.........such as what you want the drone to do in case of loss of signal.

Return to Home, Autoland, Hover, etc. Set RTH altitude high enough to clear obstacles on the route home. Happy Flying ! !

 

[TexasJohn]

That's good to hear !

Be sure to double check your settings in the GoApp as part of your preflight checklist.........such as what you want the drone to do in case of loss of signal.

Return to Home, Autoland, Hover, etc. Set RTH altitude high enough to clear obstacles on the route home. Happy Flying ! !

I absolutely will. Thanks