Help

[cellis488]

I just got a new p3 pro and I went to go fly and I have no image on my screen. I didn't do a update on it because I have read to many problems with new firmware. So does anyone know how I can fix this?? I have been flying the standard for a year now so I know a little bit about dji. But I don't know about this problem. Thanks for any help


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[Meta4]

I just got a new p3 pro and I went to go fly and I have no image on my screen. I didn't do a update on it because I have read to many problems with new firmware. So does anyone know how I can fix this?? I have been flying the standard for a year now so I know a little bit about dji. But I don't know about this problem. Thanks for any help

First thing to check is ... have you connected the phone/tablet to your controller with a cable?
The Standard uses wifi but the Pro and advance use a cable.

 

[msinger]

Which message is displayed at the top, center of DJI GO when you're in the camera view?

 

[cellis488]

First thing to check is ... have you connected the phone/tablet to your controller with a cable?
The Standard uses wifi but the Pro and advance use a cable.

yes I have

 

[cellis488]

Which message is displayed at the top, center of DJI GO when you're in the camera view?

no at the top of the screen

 

[msinger]

Please explain in detail what you see on the screen (or post a screenshot).

 

[cellis488]

Please explain in detail what you see on the screen (or post a screenshot).

it says no image transmission signal that runs from right to left at the top left hand corner of the screen on my ipad

 

[edithouse]

Try to record to to an SD card, then remove and see if an image is recorded. This was my issue last month with a new P3P, no image on screen and no image on SD card, returned it for replacement


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[cellis488]

Try to record to to an SD card, then remove and see if an image is recorded. This was my issue last month with a new P3P, no image on screen and no image on SD card, returned it for replacement


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ill give that a try thanks

 

[cellis488]

I tried to video and pics and nothing is working guess I should send this one back

 

[edithouse]

Definitely, there's an issue at the camera side. Got mine from B&H and immediately sent it back for replacing


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[cellis488]

the gimbal is flashing red also so what would that mean

 

[cellis488]

im thinking now if I should do the firmware update now and see what happens couldn't hurt since nothing is working with the camera anyway..

 

[edithouse]

Give it a try, I had done all the firmware updates right out of the box on the aircraft, battery, and transmitter with the same results of no video link to iPad or recorded video and stills on the card


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[bprsnt]

I had this issue when I received mine. One of the small cables on the camera was not plugged in all the way. Looking at it it looked plugged in but the plug was just resting on the receptacle.


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[cellis488]

I did the upgrade and that just made matters worse now so it's going back where it came from. Thanks for everyone's help!!


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