This is the results sent to me about the analysis. Now tell me you wouldn't be frustrated?
Thanks for your patience.
For your claimed case CAS-477928-K4C7L3, we have already finished the analysis, and the result is as follows:
1. The aircraft was piloted under P-GPS mode;
2. T=02-18, h=107m, d=1296.2m, aircraft inclined pitch (-5.0) roll (25.4) without stick commands and flew at a speed of 1.6m/s horizontally;
3. T=03-11, h=205m, d=1374.6m, aircraft inclined pitch (-15.8) roll (19.5) without stick commands and flew at a speed of 4.5m/s horizontally;
4. T=03-24, h=206m, d=1415.5m, flight record ended and aircraft was blown away;
According to the analysis, the incident was not caused by any product malfunction factors. As such, we could not provide warranty service.
Should you have more questions, please feel free to let me know.
Best Regards,
Sophia
DJI Tech Support
DJI - The Future Of Possible