First time connecting, says Gimbal is disconnected

[incendrix]

Hey all,

Just opened my new Phantom 3 and tried to connect it to the app, but the camera isnt showing anything on my phone screen and when I click on the status it says gimbal disconnected. I did all the steps the instructional videos said to do when starting up the drone, but nothing seems to be fixing the problem. I also have tried to do an gimbal calibration but when I click confirm on the poppup nothing happens, and I can't even click on the button for the IMU calibration because its greyed out. Help???

 

[sparkycat]

you did connect the drone and the controller in your wifi settings didnt you.....

 

[incendrix]

you did connect the drone and the controller in your wifi settings didnt you.....

Yes I did

 

[sparkycat]

Sorry wasn't meant to be patronising....have u the latest firmware installed....put it on the ad card and fire the drone up...should install..everythings charged...yes...drone and controller paired.....cant think of anything else

 

[Drone Diver]

Hey all,

Just opened my new Phantom 3 and tried to connect it to the app, but the camera isnt showing anything on my phone screen and when I click on the status it says gimbal disconnected. I did all the steps the instructional videos said to do when starting up the drone, but nothing seems to be fixing the problem. I also have tried to do an gimbal calibration but when I click confirm on the poppup nothing happens, and I can't even click on the button for the IMU calibration because its greyed out. Help???

You may have figured this out by now, but I just did a firmware update on both aircraft and remote of my Phantom 3 Pro. I spent hours trying to figure out why the Gimbal was disconnected. Red light showing on the RC, too. I had no problems until now...and THEN I decided to relink the RC with the aircraft. Why the link would disconnect after a year and half following an update fails me...but that fixed it. Try relinking your devices following the instructions in the manual - page 28.

 

[Jthomp]

Having to re-link the RC and the drone is not all that un-common. I flew my P3S the other afternoon and everything was fine, but later that evening I tried flying it and (1) I got no video downlink at all, (2) I couldn't change flight modes while the 'copter was in the air, and (3) the 'copter responded erratically to my control stick inputs (so bad that I had to set it down about 200 yards from where I wanted to just to keep it from flying into a lake). I packed everything up and went home, where I discovered the reason: the RC and the drone simply needed to be re-linked.