Firmware Failed Here is the FW_Log can anyone Help?

Joined
Jan 6, 2019
Messages
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Location
Califorina
#1
I have a brand new Phantom 3 Pro and I'm trying to upgrade firmware to P3X_FW_V01.03.0020.bin

These are the steps I'm taking and what is happening

I have a Samsung pro 64 xc1 High-speed SDcard
I format it in FatEX
then I copy the P3X_FW_V01.03.0020.bin to the card

I put the card in to the Phantom and turn it on.

It start up Normal
Then starts to read the card and starts the Firmware upgarade
The led on the Gimbal flashes green and red for only about 5 secs and then goes to Solid Red and starts screaming indicating firmware failure.

Please if anyone can read this Log and tell me what is happening and what to do next I would really appreciate it.

I know it's a really old firmware but it was told to me that i need to upgrade the Firmware with oldest to newest on the Phantom 3 pro
that i just cant jump to a new firmware when using a brand new aircraft.

Thanks in advance

[00014226][01 00] Firmware upgrade finished successfully.
[00014339]Done.

[00014369]Packet [C:\P3X_FW_V01.03.0020.bin] resumed, card sn [0x80ce3dfc].
[00014402]Packet vlink 01.03.0020 <-> 01.01.0009.
[00014469]Version checking[2]...
[00014541][03 05][00] v34.2.0.8 -> v34.2.0.9 need upgrade.
[00014601][03 06][00] v2.1.6.18 -> v2.2.6.19 need upgrade.
[00014649][04 00][00] v1.36.0.0 -> v1.40.0.0 need upgrade.
[00014705][09 00][00] v1.7.0.3 -> v1.7.0.3
[00014820][11 00][00] v1.8.0.0 -> v1.7.0.0
[00014894][12 00][00] v1.8.0.0 -> v1.8.0.0
[00014975][12 01][00] v1.8.0.0 -> v1.8.0.0
[00015050][12 02][00] v1.8.0.0 -> v1.8.0.0
[00015141][12 03][00] v1.8.0.0 -> v1.8.0.0
[00027679][15 00][00] device not detected.
[00027750][17 00][00] v1.1.1.2 -> v1.1.1.7 need upgrade.
[00027866][17 01][00] v1.0.2.4 -> v1.0.2.7 need upgrade.
[00027925][19 00][00] v1.0.8.59 -> v1.0.8.96 need upgrade.
[00027960][01 00][05] v1.23.3419 -> v1.23.3419
[00027991][01 01][00] v1.6.2736 -> v1.23.3419 need upgrade
[00040525][08 00][00] device not detected.
[00040554]Done.

[00040585]Firmware upgrading[2]...
[00040730][01 01] Firmware upgrade start...
[00070993][01 01] Firmware upgrade finished successfully.
[00071049][17 00] Firmware upgrade start...
[00161532][17 00] Firmware upgrade finished successfully.
[00161585][17 01] Firmware upgrade start...
[00229292][17 01] Firmware upgrade finished successfully.
[00229347][03 05] Firmware upgrade start...
[00299280][03 05] Firmware upgrade finished successfully.
[00299499][03 06] Firmware upgrade start...
[00604847][03 06] Firmware upgrade finished successfully.
[00607737][19 00] Firmware upgrade start...
[00618076][19 00] stop streaming timeout, continue upgrade.
[00762184][19 00] start streaming timeout, continue upgrade.
[00792218][19 00] Firmware upgrade finished successfully.
[00792289][04 00] Firmware upgrade start...
[00850126][04 00] Firmware upgrade finished successfully.
[00850164]Done.

[00850195]Version checking[3]...
[00850401][03 05][05] v34.2.0.9 -> v34.2.0.9
[00850479][03 06][05] v2.2.6.19 -> v2.2.6.19
[00850517][04 00][05] v1.40.0.0 -> v1.40.0.0
[00850573][09 00][00] v1.7.0.3 -> v1.7.0.3
[00850663][11 00][00] v1.8.0.0 -> v1.7.0.0
[00850748][12 00][00] v1.8.0.0 -> v1.8.0.0
[00850813][12 01][00] v1.8.0.0 -> v1.8.0.0
[00850893][12 02][00] v1.8.0.0 -> v1.8.0.0
[00850969][12 03][00] v1.8.0.0 -> v1.8.0.0
[00863498][15 00][00] device not detected.
[00863568][17 00][05] v1.1.1.7 -> v1.1.1.7
[00863669][17 01][05] v1.0.2.7 -> v1.0.2.7
[00863733][19 00][05] v1.0.8.96 -> v1.0.8.96
[00863766][01 00][05] v1.23.3419 -> v1.23.3419
[00863802][01 01][05] v1.23.3419 -> v1.23.3419
[00876335][08 00][00] device not detected.
[00876367]Packet upgrade failed at version checking.



[00014602]========== remo-con disconnect. boot(15) ============
[00014641]Packet [C:\P3X_FW_V01.03.0020.bin] detected, card sn [0x80ce3dfc].
[00014670]Packet upgrade start...

[00014707]Packet checking...
[00014740]Packet vlink 01.03.0020 <-> 01.01.0009.
[00014804]Done.

[00014837]Version checking[1]...
[00014913][03 05][00] v34.2.0.9 -> v34.2.0.9
[00014990][03 06][00] v2.2.6.19 -> v2.2.6.19
[00015036][04 00][00] v1.40.0.0 -> v1.40.0.0
[00015090][09 00][00] v1.7.0.3 -> v1.7.0.3
[00015214][11 00][00] v1.8.0.0 -> v1.7.0.0
[00015304][12 00][00] v1.8.0.0 -> v1.8.0.0
[00015384][12 01][00] v1.8.0.0 -> v1.8.0.0
[00015484][12 02][00] v1.8.0.0 -> v1.8.0.0
[00015559][12 03][00] v1.8.0.0 -> v1.8.0.0
[00028094][15 00][00] device not detected.
[00028176][17 00][00] v1.1.1.7 -> v1.1.1.7
[00028300][17 01][00] v1.0.2.7 -> v1.0.2.7
[00028352][19 00][00] v1.0.8.96 -> v1.0.8.96
[00028384][01 00][00] v1.23.3419 -> v1.23.3419
[00028426][01 01][00] v1.23.3419 -> v1.23.3419
[00040972][08 00][00] device not detected.
[00041002]Packet upgrade failed at version checking.



[00014600]========== remo-con disconnect. boot(15) ============
[00014633]Packet [C:\P3X_FW_V01.03.0020.bin] detected, card sn [0x80ce3dfc].
[00014752]Packet upgrade start...

[00014796]Packet checking...
[00014831]Packet vlink 01.03.0020 <-> 01.01.0009.
[00014893]Done.

[00014926]Version checking[1]...
[00015005][03 05][00] v34.2.0.9 -> v34.2.0.9
[00015085][03 06][00] v2.2.6.19 -> v2.2.6.19
[00015127][04 00][00] v1.40.0.0 -> v1.40.0.0
[00015185][09 00][00] v1.7.0.3 -> v1.7.0.3
[00015305][11 00][00] v1.8.0.0 -> v1.7.0.0
[00015395][12 00][00] v1.8.0.0 -> v1.8.0.0
[00015505][12 01][00] v1.8.0.0 -> v1.8.0.0
[00015605][12 02][00] v1.8.0.0 -> v1.8.0.0
[00015705][12 03][00] v1.8.0.0 -> v1.8.0.0
[00028239][15 00][00] device not detected.
[00028311][17 00][00] v1.1.1.7 -> v1.1.1.7
[00028436][17 01][00] v1.0.2.7 -> v1.0.2.7
[00028486][19 00][00] v1.0.8.96 -> v1.0.8.96
[00028520][01 00][00] v1.23.3419 -> v1.23.3419
[00028555][01 01][00] v1.23.3419 -> v1.23.3419
[00041088][08 00][00] device not detected.
[00041122]Packet upgrade failed at version checking.



[00014621]========== remo-con disconnect. boot(15) ============
[00014653]Packet [C:\P3X_FW_V01.02.0006.bin] detected, card sn [0x80ce3dfc].
[00014685]Packet upgrade start...

[00014721]Packet checking...
[00014757]Packet vlink 01.01.0000 <-> 01.01.0000.
[00014826]Done.

[00014859]Version checking[1]...
[00014935][03 05][00] v34.2.0.9 -> v34.2.0.9
[00015017][03 06][00] v2.2.6.19 -> v2.2.6.8
[00015056][04 00][00] v1.40.0.0 -> v1.38.0.0
[00015121][09 00][00] v1.7.0.3 -> v1.7.0.3
[00015255][11 00][00] v1.8.0.0 -> v1.6.0.0
[00015345][12 00][00] v1.8.0.0 -> v1.8.0.0
[00015435][12 01][00] v1.8.0.0 -> v1.8.0.0
[00015519][12 02][00] v1.8.0.0 -> v1.8.0.0
[00015609][12 03][00] v1.8.0.0 -> v1.8.0.0
[00028147][15 00][00] device not detected.
[00028220][17 00][00] v1.1.1.7 -> v1.1.1.6
[00028341][17 01][00] v1.0.2.7 -> v1.0.2.5
[00028397][19 00][00] v1.0.8.96 -> v1.0.8.96
[00028437][01 00][00] v1.23.3419 -> v1.15.3056
[00028475][01 01][00] v1.23.3419 -> v1.15.3056
[00041009][08 00][00] device not detected.
[00041115]Packet upgrade failed at version checking.



[00014626]========== remo-con disconnect. boot(15) ============
[00014661]Packet [C:\P3X_FW_V01.03.0020.bin] detected, card sn [0x80ce3dfc].
[00014693]Packet upgrade start...

[00014733]Packet checking...
[00014767]Packet vlink 01.03.0020 <-> 01.01.0009.
[00014837]Done.

[00014870]Version checking[1]...
[00014942][03 05][00] v34.2.0.9 -> v34.2.0.9
[00015021][03 06][00] v2.2.6.19 -> v2.2.6.19
[00015060][04 00][00] v1.40.0.0 -> v1.40.0.0
[00015122][09 00][00] v1.7.0.3 -> v1.7.0.3
[00015241][11 00][00] v1.7.0.0 -> v1.7.0.0
[00015331][12 00][00] v1.8.0.0 -> v1.8.0.0
[00015422][12 01][00] v1.8.0.0 -> v1.8.0.0
[00015511][12 02][00] v1.8.0.0 -> v1.8.0.0
[00015595][12 03][00] v1.8.0.0 -> v1.8.0.0
[00028134][15 00][00] device not detected.
[00028206][17 00][00] v1.1.1.7 -> v1.1.1.7
[00028327][17 01][00] v1.0.2.7 -> v1.0.2.7
[00028382][19 00][00] v1.0.8.96 -> v1.0.8.96
[00028423][01 00][00] v1.23.3419 -> v1.23.3419
[00028456][01 01][00] v1.23.3419 -> v1.23.3419
[00040994][08 00][00] device not detected.
[00041028]Packet upgrade failed at version checking.



[00014482]========== remo-con disconnect. boot(15) ============
[00014516]Packet [C:\P3X_FW_V01.03.0020.bin] detected, card sn [0x80ce3dfc].
[00014550]Packet upgrade start...

[00014593]Packet checking...
[00014628]Packet vlink 01.03.0020 <-> 01.01.0009.
[00014692]Done.

[00014726]Version checking[1]...
[00014800][03 05][00] v34.2.0.9 -> v34.2.0.9
[00014880][03 06][00] v2.2.6.19 -> v2.2.6.19
[00014925][04 00][00] v1.40.0.0 -> v1.40.0.0
[00014985][09 00][00] v1.7.0.3 -> v1.7.0.3
[00015100][11 00][00] v1.7.0.0 -> v1.7.0.0
[00015180][12 00][00] v1.8.0.0 -> v1.8.0.0
[00015255][12 01][00] v1.8.0.0 -> v1.8.0.0
[00015335][12 02][00] v1.8.0.0 -> v1.8.0.0
[00015410][12 03][00] v1.8.0.0 -> v1.8.0.0
[00027946][15 00][00] device not detected.
[00028027][17 00][00] v1.1.1.7 -> v1.1.1.7
[00028150][17 01][00] v1.0.2.7 -> v1.0.2.7
[00028205][19 00][00] v1.0.8.96 -> v1.0.8.96
[00028334][01 00][00] v1.23.3419 -> v1.23.3419
[00028372][01 01][00] v1.23.3419 -> v1.23.3419
[00040904][08 00][00] device not detected.
[00040942]Packet upgrade failed at version checking.



[00014854]========== remo-con disconnect. boot(15) ============
[00014888]Packet [C:\P3X_FW_V01.01.0008.bin] detected, card sn [0x80ce3dfc].
[00014925]Packet upgrade start...

[00014964]Packet checking...
[00015005]Packet upgrade failed at packet checking.



[00014641]========== remo-con disconnect. boot(15) ============
[00014675]Packet [C:\P3X_FW_V01.01.0009.bin] detected, card sn [0x80ce3dfc].
[00014709]Packet upgrade start...

[00014749]Packet checking...
[00014789]Packet vlink 01.01.0000 <-> 01.01.0000.
[00014856]Done.

[00014889]Version checking[1]...
[00014959][03 05][00] v34.2.0.9 -> v34.2.0.8
[00015034][03 06][00] v2.2.6.19 -> v2.1.6.18
[00015076][04 00][00] v1.40.0.0 -> v1.36.0.0
[00015121][09 00][00] v1.7.0.3 -> v1.7.0.3
[00015260][11 00][00] v1.7.0.0 -> v1.6.0.0
[00015343][12 00][00] v1.8.0.0 -> v1.8.0.0
[00015434][12 01][00] v1.8.0.0 -> v1.8.0.0
[00015523][12 02][00] v1.8.0.0 -> v1.8.0.0
[00015608][12 03][00] v1.8.0.0 -> v1.8.0.0
[00028147][15 00][00] device not detected.
[00028225][17 00][00] v1.1.1.7 -> v1.1.1.2
[00028345][17 01][00] v1.0.2.7 -> v1.0.2.4
[00028400][19 00][00] v1.0.8.96 -> v1.0.8.59
[00028441][01 00][00] v1.23.3419 -> v1.6.2736
[00028482][01 01][00] v1.23.3419 -> v1.5.2735
[00041016][08 00][00] device not detected.
[00041052]Packet upgrade failed at version checking.



[00014498]========== remo-con disconnect. boot(15) ============
[00014537]Packet [C:\P3X_FW_V01.01.0009.bin] detected, card sn [0xb4612a45].
[00014568]Packet upgrade start...

[00014602]Packet checking...
[00014634]Packet vlink 01.01.0000 <-> 01.01.0000.
[00014702]Done.

[00014734]Version checking[1]...
[00014791][03 05][00] v34.2.0.9 -> v34.2.0.8
[00014859][03 06][00] v2.2.6.19 -> v2.1.6.18
[00014979][04 00][00] v1.40.0.0 -> v1.36.0.0
[00015041][09 00][00] v1.7.0.3 -> v1.7.0.3
[00015156][11 00][00] v1.7.0.0 -> v1.6.0.0
[00015255][12 00][00] v1.8.0.0 -> v1.8.0.0
[00015326][12 01][00] v1.8.0.0 -> v1.8.0.0
[00015405][12 02][00] v1.8.0.0 -> v1.8.0.0
[00015481][12 03][00] v1.8.0.0 -> v1.8.0.0
[00028016][15 00][00] device not detected.
[00028102][17 00][00] v1.1.1.7 -> v1.1.1.2
[00028222][17 01][00] v1.0.2.7 -> v1.0.2.4
[00028281][19 00][00] v1.0.8.96 -> v1.0.8.59
[00028314][01 00][00] v1.23.3419 -> v1.6.2736
[00028361][01 01][00] v1.23.3419 -> v1.5.2735
[00040898][08 00][00] device not detected.
[00040933]Packet upgrade failed at version checking.



[00014407]========== remo-con disconnect. boot(15) ============
[00014447]Packet [C:\P3X_FW_V01.03.0020.bin] detected, card sn [0xb4612a45].
[00014480]Packet upgrade start...

[00014516]Packet checking...
[00014551]Packet vlink 01.03.0020 <-> 01.01.0009.
[00014623]Done.

[00014657]Version checking[1]...
[00014735][03 05][00] v34.2.0.9 -> v34.2.0.9
[00014794][03 06][00] v2.2.6.19 -> v2.2.6.19
[00014843][04 00][00] v1.40.0.0 -> v1.40.0.0
[00014900][09 00][00] v1.7.0.3 -> v1.7.0.3
[00015014][11 00][00] v1.7.0.0 -> v1.7.0.0
[00015104][12 00][00] v1.8.0.0 -> v1.8.0.0
[00015194][12 01][00] v1.8.0.0 -> v1.8.0.0
[00015294][12 02][00] v1.8.0.0 -> v1.8.0.0
[00015394][12 03][00] v1.8.0.0 -> v1.8.0.0
[00027938][15 00][00] device not detected.
[00028021][17 00][00] v1.1.1.7 -> v1.1.1.7
[00028156][17 01][00] v1.0.2.7 -> v1.0.2.7
[00028201][19 00][00] v1.0.8.96 -> v1.0.8.96
[00028250][01 00][00] v1.23.3419 -> v1.23.3419
[00028289][01 01][00] v1.23.3419 -> v1.23.3419
[00040825][08 00][00] device not detected.
[00040858]Packet upgrade failed at version checking.



[00014320]========== remo-con disconnect. boot(15) ============
[00014355]Packet [C:\P3X_FW_V01.03.0020.bin] detected, card sn [0xb4612a45].
[00014388]Packet upgrade start...

[00014425]Packet checking...
[00014456]Packet vlink 01.03.0020 <-> 01.01.0009.
[00014613]Done.

[00014653]Version checking[1]...
[00014730][03 05][00] v34.2.0.9 -> v34.2.0.9
[00014790][03 06][00] v2.2.6.19 -> v2.2.6.19
[00014834][04 00][00] v1.40.0.0 -> v1.40.0.0
[00014895][09 00][00] v1.7.0.3 -> v1.7.0.3
[00015010][11 00][00] v1.7.0.0 -> v1.7.0.0
[00015089][12 00][00] v1.8.0.0 -> v1.8.0.0
[00015189][12 01][00] v1.8.0.0 -> v1.8.0.0
[00015265][12 02][00] v1.8.0.0 -> v1.8.0.0
[00015345][12 03][00] v1.8.0.0 -> v1.8.0.0
[00027884][15 00][00] device not detected.
[00027975][17 00][00] v1.1.1.7 -> v1.1.1.7
[00028096][17 01][00] v1.0.2.7 -> v1.0.2.7
[00028196][19 00][00] v1.0.8.96 -> v1.0.8.96
[00028231][01 00][00] v1.23.3419 -> v1.23.3419
[00028268][01 01][00] v1.23.3419 -> v1.23.3419
[00040802][08 00][00] device not detected.
[00040842]Packet upgrade failed at version checking.
 

msinger

Approved Vendor
Joined
Oct 30, 2014
Messages
30,262
Likes
9,856
Location
Harrisburg, PA (US)
Website
www.PhantomHelp.com
#2
[00876335][08 00][00] device not detected.
This indicates there is a hardware issue (I believe related to the gimbal board). Since it’s brand new, you should return it and get a replacement. Otherwise, you’re going to need to send it in to DJI to be repaired under warranty. If that’s the route you want to take, then contact DJI Support for help.
 

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