DJI credit card processing and shipping behaviour? - ordered P4P

[AlanTheBeast]

On Thursday I ordered a P4P. It took a bit to get it to clear the MasterCard but eventually did.

Strange things.

1) The order confirmation I received (16th) from DJI showed the previous day! (Perhaps the date on the cart and not the actual order)?

2) Status is "Payment/Success" + "Shipped" but no tracking number has been received.

3) My MasterCard has not been debited yet.

Does the above sound par per your DJI orders?

 

[msinger]

You'll receive an email from the DJI Store when your order ships. You'll also find a tracking number in your DJI account. Until then, you should assume your order has not been shipped.

 

[AlanTheBeast]

You'll receive an email from the DJI Store when your order ships. You'll also find a tracking number in your DJI account. Until then, you should assume your order has not been shipped.

So "shipped" below really means "packed" I guess?

 

[AlanTheBeast]

One mystery solved: while no charge is on my MC yet, the amount of available credit reflects what has been charged plus the amount of the P4P. So I guess it is moving through the system.

(I don't have a drone at present + Beautiful weather = Mild depression + impatience).

 

[ShaunMac]

The process takes about 10 days total. You will receive FedEx tracking and be able to track from China to you. (Just like Apple with the iPhone)

 

[msinger]

I'm not sure why they show the status as "Shipped" before the package really ships. I've seen this happen for a few of my past orders.

 

[ShaunMac]

When you are sent FedEx tracking it means it has then "shipped".

 

[AlanTheBeast]

I'm not sure why they show the status as "Shipped" before the package really ships. I've seen this happen for a few of my past orders.

It depends on processes within the company. I worked at a company that actually billed the client for "shipped" when a final step in corrective plating was completed even though the part had not yet passed inspection, invoice inspection, movement to shipping, packing and shipment.

Now that I see my MC has "blocked" about US$2K from available credit I'm more confident that it's moving at DJI speed (highly variable). What I hate is that they seem to be about 2 - 3 weeks backlogged on batteries for the P4P.

 

[AlanTheBeast]

When you are sent FedEx tracking it means it has then "shipped".

That indeed makes sense.

 

[msinger]

What I hate is that they seem to be about 2 - 3 weeks backlogged on batteries for the P4P.

You can buy them right now here on Amazon, here on eBay, or from an authorized DJI dealer elsewhere.

 

[AlanTheBeast]

You can buy them right now here on Amazon, here on eBay, or from an authorized DJI dealer elsewhere.

I'd pay sales taxes that way. I've saved nearly CAD$400 by going the DJI route. In effect a couple batteries.