DJI 3 Pro RC update

carlpplh · Nov 8, 2015

Please god tell me I haven't broken it???

I am sure everyone has noticed that a new RC update can be downloaded. I have downloaded the update to the app (no problem) but when I pressed the button to upgrade the RC it times out and says 'failed to upgrade'. Now the RC doesn't connect with the aircraft, I can't fly, nothing works!
I have tried to run the update dozens of times but it's the same every time. The controller status light is a white colour, not blue or red.
All the guides mention that disconnecting during updates can cause damage, what 'damage'?
I am worried, does anyone have any ideas?

johnp44 · Nov 8, 2015

carlpplh said:
Please god tell me I haven't broken it???

I am sure everyone has noticed that a new RC update can be downloaded. I have downloaded the update to the app (no problem) but when I pressed the button to upgrade the RC it times out and says 'failed to upgrade'. Now the RC doesn't connect with the aircraft, I can't fly, nothing works!
I have tried to run the update dozens of times but it's the same every time. The controller status light is a white colour, not blue or red.
All the guides mention that disconnecting during updates can cause damage, what 'damage'?
I am worried, does anyone have any ideas?

You can try to rebind it to the phantom.

The damage they are referring to is that the controller firmware can be corrupted. Hopefully you will only need to rebind it to your phantom.

carlpplh · Nov 8, 2015

By rebind I guess you mean 'linking RC' which you encourage by pressing a pencil tip in a switch on the Phantom?
I have done thus a few times and it doesn't connect. If you mean something else please tell me what you mean?
What worries me is normally when they are not linked the status light in the RC is red and green for connected, my light appears to be white, a very slight fade if blue.

mrtibbs · Nov 8, 2015

If you check YouTube there is a video on how to force a firmware upgrade if you had a failure

carlpplh · Nov 8, 2015

Any chance of a link to that, I have looked so much I am at a loss

johnp44 · Nov 8, 2015

carlpplh said:
Any chance of a link to that, I have looked so much I am at a loss

This link might help:
They mention that if the update should fail, on the next attempt it will fix it. But it sounds like you can't get the second and subsequent attempts to work.

Here is another link on how to rebind the rc to the mc:
Hope these help. Don't panic YET!

carlpplh · Nov 8, 2015

Thanks for the links, really appreciate the time you have taken.
But, no change. I do know how to link the RC and the Phantom manually and have done it before but it just won't have it.
The RC has never started an update with a USB plugged in and it still doesn't today. I have attached the cable to the Phantom and the RC and followed the instructions but still nothing happens.

Jad404 · Aug 12, 2024

Hi @carlpplh

carlpplh said:
Thanks for the links, really appreciate the time you have taken.
But, no change. I do know how to link the RC and the Phantom manually and have done it before but it just won't have it.
The RC has never started an update with a USB plugged in and it still doesn't today. I have attached the cable to the Phantom and the RC and followed the instructions but still nothing happens.

Hi, did you find a solution to that issue?
I know it has been 9 years

, but I have one dji 3 pro with the same issue, it just does not see the .bin file and not starting the update process at all (at least what I think).
The camera is not working, and showing that the firmware should be updated...

Any thoughts are really appreciated.
Jad