It doesn't. Not one iota. this is why the sheer frustration. Maybe they figured I'd go away after getting some half-*** explanation? Not sure. If your warranty policy is to not honor any claims, fine. Just say that. Don't lie to my face and expect me to go away happy.
Crash Diagnosis Thread
- Thread starter flyNfrank
- Start date
Oh i'm under no illusions about DJI and their intelligence, despite having the incident logs which obviously show the date and time on them they still emailed me 3 times asking for the date of the incident, I kept replying but apparently that wasnt good enough as they wanted the date adding to the little xml file incident report they send you! The other screw ups and contradictions i had from DJI Europe throughout my 3 month nightmare with them were just plain idiocy!
This crash is fault of firmware recently updated in either the smart battery, or aircraft. The wind had nothing to do with this failure.
Btw, I just noticed your R/C apparently has not been calibrated since adding a update. No this is not crash related.
It's been awhile but, I have seen where this "OSD.gpsLevel" has been as high as 10. I'm not sure, but I think it came up in a situation where the gps signal had been lost.
You guys have all been so helpful. Thanks again for all your input. I wish DJI were half as such. I will try again. I have 35 emails so far, about 7 chat sessions, and 2 phone calls.
OK, set you up with your own thread so Happydays has his back.
No, I'm fine with this. In fact, it's the analysis bit that interests me the most. @BudWalker and @Luap et al's analyses are one of the reasons I frequent these forums.
Agreed. Always fascinating to learn about the technical side of this hobby. All things aside, the concept that we can pilot a uav is pretty remarkable.
I also believe the aircraft is at that same location. Based on Gimbal Yaw, Roll, and Pitch behavior at their end does not look like the aircraft flew any further.
If I can I will try to get to it however it is a rather dense forest and probably impossible to bushwack to it.
Thanks for the help.
Ok Bud...so I took your advice armed with your sage wisdom and called one more time (only 30 minutes this time), and they took a look one more time at the flight log I uploaded a month ago and now they are doing a reversal saying they will completely honor the warranty. I am suspicious and nothing has happened yet, but if it does I owe you (and some others) a drink.
What part number is this motor ? I find it odd that when I look up AFCH 1022N on the internet I get no matches. They're the only print / info / data on the motor itself. I've attached photos. Thanks in advance.
Thank you very much for that clarification. I find it odd that those numbers aren't on the motor some where. Did you know it was CCW by the black dot in the center of the spindle ?
If you have any plans at all of flying again over that kind of terrain, you seriously need to invest into a decent GPS Tracker.
Are you trying to trick me ? lol I believe the black dots are on the CW Motors
No, not at all. It's the only motor that's visually PHYSICALLY damaged from a pretty heavy crash. It's the only motor I've removed from the carcas so far. I need to know which motor to order so I can continue with what's going to be a MAJOR repair process. I was hoping the numbers in the picture would indicate exactly which one it is. Apparently that isn't the case ?Are you trying to trick me ? lol I believe the black dots are on the CW Motors
I have one on it's way. Thanks for the advice. I did look into them but didn't want it to be cell based.
Update...........So far nothing. No email with a coupon, no change to the ticket that they said would happen in minutes. So far DJI acting like DJI.
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