Can't open the remote controller

Joined
Dec 4, 2016
Messages
23
Reaction score
2
Age
41
Location
Washington, DC
Probably a dumb question, but I just got my Phantom 4 pro and fold up the device holder on the remote controller. The device holder seems to be stuck in the down position against the body of the remote controller. Anyone else have this problem? I am new to DJI products--was previously an Autel X-Star flyer.
 
Last edited:
Joined
Jul 26, 2016
Messages
1,539
Reaction score
479
Did you remove the clear tape? DJI uses a lot of that stuff. I found some more on the battery plug today too.
 
Joined
Dec 4, 2016
Messages
23
Reaction score
2
Age
41
Location
Washington, DC
All tape is removed. Watched a bunch of unboxing videos of Phantoms and everyone just opens the clamp up easily. Attached a pic.
 

Attachments

msinger

Approved Vendor
Joined
Oct 30, 2014
Messages
31,103
Reaction score
10,340
Location
Harrisburg, PA (US)
Try lifting just the front of the mount upward from the front of the remote controller. It should rotate around the point where it's attached to the aluminum mount.
 
Joined
Apr 2, 2016
Messages
1,870
Reaction score
985
Location
Canada
Loosen the pivot screws (top one on Kevinusmas image) a bit that should do it. ...Do what msinger says first!!
 
Joined
Dec 4, 2016
Messages
23
Reaction score
2
Age
41
Location
Washington, DC
Got it. Thanks. Needed a screwdriver to loosen the screw at the top. Odd that they would ship it like that (screw was really tight)
 

alokbhargava

Premium Pilot
Joined
Sep 28, 2015
Messages
6,943
Reaction score
2,322
Location
San Francisco, CA
Got it. Thanks. Needed a screwdriver to loosen the screw at the top. Odd that they would ship it like that (screw was really tight)
That screw should be tight just enough to support the load of the monitoring device, it should not fall down on its own. It seems these assemblies are done manually and some get overtightened.


Sent from my iPhone using PhantomPilots
 
Phantom Drones from EALLRC.com

New Threads

Forum statistics

Threads
136,707
Messages
1,413,622
Members
99,366
Latest member
Snoopymort