Battery/Camera issue

Joined
Nov 14, 2016
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I fly a Phantom 3 Pro model for the company I work for from time to time and I just updated the firmware on our drone. We have two batteries and one works fine, but now the second won't power the camera. When I turn on the drone with this battery in, it starts up fine and sounds like it's doing an update for a second and then stopps and the battery just drops like everything is turned off.

Has anyone run into this or know a fix?
 
Is it an OEM battery or a third party battery?
 

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