postnote said:
ProfessorStein said:
EricT said:
postnote sure sounds like a baby, but more likely a troll or competitor or related to one.
'xactly. I'm betting the latter.
Another Knobhead, all I ever wanted was for Keri to answer one of my 8 emails, but he never did. I had hoped that all the bad words about him he might have responded, but no... Keritheconman continues to rob us all....
Actually,
you're the one being a [insert choice term here].
First, you were fully aware of the production backlog when you ordered your gimbal (if you ever
did order a gimbal... still not even convinced of that). So you have yourself to blame if you're impatient or can't wait for delivery.
Second, you've never even really said what you've said in your emails. Were you asking when your gimbal was going to be delivered? What, exactly, is Keri supposed to have responded with if he doesn't have an ETA?? "I don't know"? Would that have made you feel better or worse about your purchase? Or were your emails simply filled with calling Keri a con man?
Third, if the attitude of your emails is anything like your attitude in these forums,
I wouldn't answer you either.
And lastly, you
have a recourse if you are truly that frustrated. Contact your credit card company and dispute the charge. In most cases, they will issue a full refund to
you almost immediately, and then
they will handle the dispute with Keri directly. Done. Period. You can move on with your life, and stop lambasting everyone here. But I have a feeling that's truly your motive, since you don't want to take this relatively simple course of action, despite your supposed fiery frustration.
I agree, customer support and customer contact from RotorPixel is not what it should be. It's pretty shameful. But that's why
I did not purchase a gimbal from them. If you think RotorPixel is so terrible, and Keri is such a "con man"... why would you even want the gimbal?? If it were me, I'd just contact my credit card company and be done with it. But, again, I believe you haven't done so because there really is no charge to dispute in the first place.
Obviously, others are receiving their gimbals. And the vast majority of customers seem extraordinarily happy with the product once it's delivered. So it's not really a fact that Keri is "robbing us all", now, is it.