RC GL300E

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I'm having difficulty installing a firmware upgrade in my RC GL300E, with hardwired Android OS. I connect the USB OTG cable from the RC to my computer (installed with DJI Assistant 2 for Phantom and online) but the RC doesn't recognize the connection and says, "failed to check firmware package, check network and retry". Any ideas appreciated.
 
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I usually use WiFi but getting the same message and says (local update) to use SD card instead? Are you on 1.2.0.0? Latest FW. If not, or to just update, just load it on a card and install that way with slot on back.
 

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