Processing images to dronedeploy

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Mar 25, 2016
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Ok, Im a newb!
I downloaded the dronedeploy app, and upon attempting to process the imaged via DD map engine, the app told me that my images were nothing showing LAT, LONG, ALT. and that I need to check it. I shot in RAW format, does that make a difference? How do I fix this so I can build a map?
Go easy on me!! I'm new!!! LOL
 
I'm using an ipad as my device to fly the bird. Once the mission was over, I tried uploading the images to the map engine via the ipad. Should I be connecting to my windows machine instead?
 
I'm also new to all this , and like you after reading the info out there shot my first photos in raw format.
After not being able to view them I realized that raw does not work on a stock windows machine . I ended up finding a converter and changed the photos to .jpg After converting them I had no problem now I shoot everything in .jpg
 
I was curious because I thought RAW had Lat-Longs-and alt! But after looking more into DroneDeploy, I think it requires me to use jpeg format
 

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