No-Vid/WiFi Module Q's
- Thread starter Farside
- Start date
if your telemetry works and you have no video your WiFi unit WORKS!
it is either a nick in the cable or your actual camera module doesn't work. if your wifi was toast you wouldn't get telemetry on it.
it is either a nick in the cable or your actual camera module doesn't work. if your wifi was toast you wouldn't get telemetry on it.
Makes sense to me but I sent it away so hopefully DJI figures it out.
I dunno if the camera's bad because it does take pics/vids but it could be a cable I guess. How I dunno because it worked when I stored it away a few months back and didn't when I took it out so I don't know how it got damaged.
DJI's problem now
I have exactly the same issue, I moved house and my PV2+ sat in its case for about 3-4 months it was fully working at time. I take it out to try it recently no video but telemetry, even took some stills and video (I saw it later on checking the memory card). I did all the updates etc from DJI and on trying again now I have no telemetry or video ! I have tried iphone, ipad and a nexus 7 and non work with my quad even though it flies ok.
I'm out of warranty also so might try RMA it also based on your posts.
I'm out of warranty also so might try RMA it also based on your posts.
You may want to try this:
No video a member found this.
"One of the flat cables from the camera gimble ends up in a pcb connector at the wifi box (the metal box on the motherboard), I guess this connector was oxidized or something, because right after I wiggled this cable a little at the connector (I actually tried to disconnect it) the preview started working again. It did not stop working when i wiggled it again, so I assembled the drone and took it for a test flight, works without any problems."
http://www.phantompilots.com/attachments/previewfix-png.27680/
No video a member found this.
"One of the flat cables from the camera gimble ends up in a pcb connector at the wifi box (the metal box on the motherboard), I guess this connector was oxidized or something, because right after I wiggled this cable a little at the connector (I actually tried to disconnect it) the preview started working again. It did not stop working when i wiggled it again, so I assembled the drone and took it for a test flight, works without any problems."
http://www.phantompilots.com/attachments/previewfix-png.27680/
Good luck, Colinmcr. They took mine knowing that it was over a year old. Just be prepared to be without your bird for probably 8 weeks with little to no communication from DJI in the meantime.
I'm away from home atm so I'll try the cable issue when I can first. Here in the UK it's 132 pounds for a new WiFi unit so that would be my last resort option. Thanks for the advice guys
Well I finally got word from DJI.
They fixed it but want $172.00
Somehow we skipped the professional "hey it turns out we're not covering the cost... if you would like us to go ahead and fix it for you it will cost you" stage and went right to the pay-up stage.
They fixed it but want $172.00
Somehow we skipped the professional "hey it turns out we're not covering the cost... if you would like us to go ahead and fix it for you it will cost you" stage and went right to the pay-up stage.
Over a year old and that price is not bad. They go for almost that much on eBay used and that's not installing and testing it too. To bad the tech checked the paper work and found it was over a year old. Bummer they don't cover it since their have been some issues with the modules. I guess not enough of them have gone bad to warrant a recall replacment. Oh well you can get her back al ready to go.
Yup, that's probably the biggest reason I didn't bother calling them once I read that they want payment. I just paid right away.
It just would've been nice of them to ask if I wanted the work done before ringing up a bill.
That's the part I'm most upset about. The guy I spoke to on the phone before sending it in knew 100% that this was over a year old. Never once mentioned that there could possibly be a fee involved. It would've been nice to be prepared/half-expect the bill when it popped up.
Amen brother! Summer may be over but hopefully this year (unlike last) I'll be able to get some nice Autumn colors at their peak.
Thanks
I have exactly the same problem in the same circumstance sure is a real bummer to fork out all that money and look after it so much then poof most of the functionality you paid for is gone with zero chance of getting it serviced in New Zealand. Would loved to have tried out the Google Goggles function now available too. I tried all of the suggestions as well to no avail. So yeah I know how you feel.
Not me. I just drive over it with the 4x4 that I already dipped into the cookie jar to buy
Thanks man!
It really is a bummer. Good luck to you and I hope you get back in the air soon.
If you contact DJI they should service it for you, no? Just be prepared to not see your bird for what feels like forever.
Keep in mind that if you do it yourself you will be back in the air A LOT sooner than through DJI but it may cost more. It would have in my case but worth it if you ask me.
And it honestly doesn't look difficult... only part I would've broken a sweat is ripping the old module off the board thanks to the double stick tape.
ehhh... wow. I just got my drone back from DJI, opened up the box and was amazed to find that they simply sent me what looks like a new drone!
A version 3 too, complete with remote.
And a battery... Holy smokes!!
You won't hear me complain about the $172 charge anymore or how long this process took lol... unless this drone somehow doesn't work. (I haven't taken it up yet).
Now... seeing as I never had the V3, I never paid attention to the differences aside from the tilt control on the transmitter.
Now I'm reading that the V3 comes with different props (9450)... they didn't ship me newer props, I just have my older props (9443?).
Is this a problem? I'll gladly buy 9450's if I need to but I need to know if I need to stay grounded until I do.
Thanks!!!!!!
A version 3 too, complete with remote.
And a battery... Holy smokes!!
You won't hear me complain about the $172 charge anymore or how long this process took lol... unless this drone somehow doesn't work. (I haven't taken it up yet).
Now... seeing as I never had the V3, I never paid attention to the differences aside from the tilt control on the transmitter.
Now I'm reading that the V3 comes with different props (9450)... they didn't ship me newer props, I just have my older props (9443?).
Is this a problem? I'll gladly buy 9450's if I need to but I need to know if I need to stay grounded until I do.
Thanks!!!!!!
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Expertise seems a bit thin on the ground here, no one attempted to answer any of the other questions you posed.
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