No image transmission signal - P3P

[sizain]

Hi Guys,
I know you almost answered all the customer in my head.
but here is what happed to me.
i was playing (Saudi Arabia) it was dusty up in the sky (didn't noticed till it was around 100M, try to land it, couldn't, so it landed by it self.
picked it up, there was a burning smell, opened it found the connecter to the Gimbal on the board is burned.
i decided to have a new gimbal, recited it last week, every thing works find accept i can't get an image on the application.
i have tried every method, not his works.
do you think guys this method will solve my problem.

thanks

By the way I have tried to upgrade and got the model 8 and 15 not dedicated.
Also I have the latest software on Both Drone & RC.

Thanks

 

[adamu77]

Hi Guys,
I know you almost answered all the customer in my head.
but here is what happed to me.
i was playing (Saudi Arabia) it was dusty up in the sky (didn't noticed till it was around 100M, try to land it, couldn't, so it landed by it self.
picked it up, there was a burning smell, opened it found the connecter to the Gimbal on the board is burned.
i decided to have a new gimbal, recited it last week, every thing works find accept i can't get an image on the application.
i have tried every method, not his works.
do you think guys this method will solve my problem.

thanks

Sorry to hear about your issue. Could you please attach a photo of the damaged connector?

 

[sizain]

Sorry to hear about your issue. Could you please attach a photo of the damaged connector?

Thanks,

I have already bought a new full gimbal, when I connected it I got this issue.
And done the upgrade test where I got that model 8 & 15 is not deducted.

But I could send you the old gimbal board picture.

 

[adamu77]

One of the cables is power, the other goes to the OFDM module, so it is worth checking which one was damaged. If the OFDM cable is damaged, you may get the 08/15 error too. If you purchased a brand new gimbal and still have the same error, then I would suspect a damaged cable or OFDM module.

 

[Rob65]

you need to look at the hidden file on your SD card from the drone. It's under folder MISC\log\P3X_FW_LOG_AB.txt. there should be a file there text format. you can open up and look at. look for 2 lines in it that say item not found ( or something along that). DJI was having problems with firmware bricking the gimbal boards. If you do have the 2 lines in the hidden file. contact DJI support. On the DJI forum one of the monitors wrote and I'll try and find it. that if this is found ( the 2 lines) that DJI will repair the drone EVEN OUT OF WARRANTY. I'll look for that thread on DJI forum. It saved me $380 and a few others that I've helped.
UPdate:
Here is that thread from DJI's forum look for DJI-KEN. I would of thought DJI would of deleted it.
Image Transmission Issue Caused by v1.9.60 update - Phantom 3 Adv...
Let me know if it helps.

Sorry for this late reply but I do really appreciate all the help on here. I am holding off until I take delivery of a "good" secnodhand ODFM I bought a few months ago but is being delivered by a friend coming from the USA in 2 weeks. I have been waiting since august, so I am really hoping this swap out will fix the problem. I will update when I have done the work. regards Rob

 

[sizain]

One of the cables is power, the other goes to the OFDM module, so it is worth checking which one was damaged. If the OFDM cable is damaged, you may get the 08/15 error too. If you purchased a brand new gimbal and still have the same error, then I would suspect a damaged cable or OFDM module.

Hi,

You mean the gray cable on the picture, so better to change before change the OFDM.

Thanks

 

[sizain]

One of the cables is power, the other goes to the OFDM module, so it is worth checking which one was damaged. If the OFDM cable is damaged, you may get the 08/15 error too. If you purchased a brand new gimbal and still have the same error, then I would suspect a damaged cable or OFDM module.

Also is there are a way to test the cable, or the only way is to change it.

 

[adamu77]

Those are the cables. The one with 8 wires is the power (positive and negative from battery) - if the gimbal shows signs of life (e.g. movement or LED lights) then this cable will be okay. Another good thing to check is if the gimbal can take photos and video and store them on the SD card, since it should be able to do this even with a device 08/15 error. It should also stabilise correctly. The cable with 6 wires is the data cable. Hard to tell from the photo but perhaps it's been damaged/cut near the gimbal connector? If it is indeed visibly damaged then go ahead and replace it with a new genuine one. You can also check the wire for continuity with a multimeter but that would require opening up the OFDM and gimbal units (with drone off, measure resistance between the two connectors for each individual wire - should be < 1 or 2 ohms).

 

[sizain]

Those are the cables. The one with 8 wires is the power (positive and negative from battery) - if the gimbal shows signs of life (e.g. movement or LED lights) then this cable will be okay. Another good thing to check is if the gimbal can take photos and video and store them on the SD card, since it should be able to do this even with a device 08/15 error. It should also stabilise correctly. The cable with 6 wires is the data cable. Hard to tell from the photo but perhaps it's been damaged/cut near the gimbal connector? If it is indeed visibly damaged then go ahead and replace it with a new genuine one. You can also check the wire for continuity with a multimeter but that would require opening up the OFDM and gimbal units (with drone off, measure resistance between the two connectors for each individual wire - should be < 1 or 2 ohms).

Thanks,

I will try that, but I found a used OFDM, I will receive it by next week and will try it.

Hoping it will fix my problem.

Thanks

 

[sizain]

Those are the cables. The one with 8 wires is the power (positive and negative from battery) - if the gimbal shows signs of life (e.g. movement or LED lights) then this cable will be okay. Another good thing to check is if the gimbal can take photos and video and store them on the SD card, since it should be able to do this even with a device 08/15 error. It should also stabilise correctly. The cable with 6 wires is the data cable. Hard to tell from the photo but perhaps it's been damaged/cut near the gimbal connector? If it is indeed visibly damaged then go ahead and replace it with a new genuine one. You can also check the wire for continuity with a multimeter but that would require opening up the OFDM and gimbal units (with drone off, measure resistance between the two connectors for each individual wire - should be < 1 or 2 ohms).

Hi,

I have got the OFDM (Used, but they said it is a working OFDM), installed it, then got the same massage "No image transmission signal".

so i changed the cable, with the cable that came with the OFDM, and the same.

Additionally i have check the new cable to check if it is damaged, it it has a resistance in all the cables.

what is the problem here and how do i fix it.

 

[sizain]

Also in addition to that i have tried to do an upgrade, and for the same 8 & 15 "device not detected."

[00015527]Version checking[1]...
[00015655][03 06][00] v2.4.20.50 -> v2.4.20.50
[00015874][03 05][00] v34.2.0.9 -> v34.2.0.9
[00015965][04 00][00] v1.48.0.0 -> v1.48.0.0
[00016120][11 00][00] v1.8.0.0 -> v1.8.0.0
[00016277][11 01][00] v1.8.0.0 -> v2.0.0.33, firmware v1.8.0.0 not support.
[00016362][11 01][00] v1.8.0.0 -> v2.0.0.33
[00016487][12 00][00] v1.12.0.0 -> v1.12.0.0
[00016600][12 01][00] v1.12.0.0 -> v1.12.0.0
[00016723][12 02][00] v1.12.0.0 -> v1.12.0.0
[00016861][12 03][00] v1.12.0.0 -> v1.12.0.0
[00029457][15 00][00] device not detected.
[00032080][17 00][00] v1.1.1.7 -> v1.1.1.7
[00032240][17 01][00] v1.0.2.7 -> v1.0.2.7
[00032340][19 00][00] v1.0.8.96 -> v1.0.8.96
[00032420][01 00][00] v1.32.5432 -> v1.32.5432
[00032499][01 01][00] v1.32.5432 -> v1.32.5432
[00045102][08 00][00] device not detected.
[00045212][09 00][00] v3.0.0.10 -> v4.1.0.0 need upgrade.
[00045295]Done.

any advice.

 

[quaddamage]

You will find many threads about fixing m1500+m0800 not found problem. It is even mentioned here:
Firmware m0800 · mefistotelis/phantom-firmware-tools Wiki · GitHub

Anyway, the issue is in camera top board, not in OFDM.
Search the forum for many, many threads about fixing it.

 

[Rob65]

Sorry for this late reply but I do really appreciate all the help on here. I am holding off until I take delivery of a "good" secnodhand ODFM I bought a few months ago but is being delivered by a friend coming from the USA in 2 weeks. I have been waiting since august, so I am really hoping this swap out will fix the problem. I will update when I have done the work. regards Rob

Well I received the secondhand complete camera and gimbal and have now changed over the gimbal circuit board and all works now as it should. I have a fully functioning P3P again with image on both ipad and iphone. So this confirms what others have stated about the issue with the gimbal circuit board. I had bought and paid for a secondhand one before I read the post from DJI-Ken about the problem and with DJI acknowledging the issue and covering under warranty even if outside the warranty period. So in short I can suggest that when anybody has to do several firmware updates, they should have a fan blowing over the drone to help reduce the risk of damaging any internals.

 

[Oso]

Well I received the secondhand complete camera and gimbal and have now changed over the gimbal circuit board (ODFM) and all works now as it should. I have a fully functioning P3P again with image on both ipad and iphone. So this confirms what others have stated about the issue with the ODFM. I had bought and paid for a secondhand one before I read the post from DJI-Ken about the problem and with DJI acknowledging the issue and covering under warranty even if outside the warranty period. So in short I can suggest that when anybody has to do several firmware updates, they should have a fan blowing over the drone to help reduce the risk of damaging any internals.

Just for clarity so as not to confuse future readers, the gimbal top (main) board is not the same as the OFDM. The two in fact are located in different parts of the AC. The OFDM is located inside of the housing which also includes the VPS.

To echo what quaddamage and others have said, the gimbal top board (not the OFDM) is most often the problem when having the common 8/15 no image transmission issues.

 

[adamu77]

Also in addition to that i have tried to do an upgrade, and for the same 8 & 15 "device not detected."

[00015527]Version checking[1]...
[00015655][03 06][00] v2.4.20.50 -> v2.4.20.50
[00015874][03 05][00] v34.2.0.9 -> v34.2.0.9
[00015965][04 00][00] v1.48.0.0 -> v1.48.0.0
[00016120][11 00][00] v1.8.0.0 -> v1.8.0.0
[00016277][11 01][00] v1.8.0.0 -> v2.0.0.33, firmware v1.8.0.0 not support.
[00016362][11 01][00] v1.8.0.0 -> v2.0.0.33
[00016487][12 00][00] v1.12.0.0 -> v1.12.0.0
[00016600][12 01][00] v1.12.0.0 -> v1.12.0.0
[00016723][12 02][00] v1.12.0.0 -> v1.12.0.0
[00016861][12 03][00] v1.12.0.0 -> v1.12.0.0
[00029457][15 00][00] device not detected.
[00032080][17 00][00] v1.1.1.7 -> v1.1.1.7
[00032240][17 01][00] v1.0.2.7 -> v1.0.2.7
[00032340][19 00][00] v1.0.8.96 -> v1.0.8.96
[00032420][01 00][00] v1.32.5432 -> v1.32.5432
[00032499][01 01][00] v1.32.5432 -> v1.32.5432
[00045102][08 00][00] device not detected.
[00045212][09 00][00] v3.0.0.10 -> v4.1.0.0 need upgrade.
[00045295]Done.

any advice.

Sorry to hear it's still not working. It sounds like you have changed:

1. The gimbal (including the main board )
2. The data cable connecting to the ofdm module
3. The ofdm module itself.

But still have the 08/15 error? That is strange because those should be the only components involved in image transmission. As mentioned most causes of this error are the gimbal main board. I'd suggest, check if the photos/videos are being recorded to the sd card, which will confirm that the camera cmos and Ambarella chip are functioning. Then check the 6-wire data cable and connectors closely, just because there's continuity doesn't guarantee it's working 100%. Lastly, the firmware flash tutorial by SunsetCatcher may work if it's a gimbal firmware issue (it fixed mine). As I understand this is because of corrupt files on the nand chip associated with the tms3dmz365 ic on the back of the gimbal main board.

 

[Rob65]

Just for clarity so as not to confuse future readers, the gimbal top (main) board is not the same as the OFDM. The two in fact are located in different parts of the AC. The OFDM is located inside of the housing which also includes the VPS.

To echo what quaddamage and others have said, the gimbal top board (not the OFDM) is most often the problem when having the common 8/15 no image transmission issues.

sorry bad info from other members made me refer to the two items as the same. I have amended my comment. thanks.

 

[sizain]

Sorry to hear it's still not working. It sounds like you have changed:

1. The gimbal (including the main board )
2. The data cable connecting to the ofdm module
3. The ofdm module itself.

But still have the 08/15 error? That is strange because those should be the only components involved in image transmission. As mentioned most causes of this error are the gimbal main board. I'd suggest, check if the photos/videos are being recorded to the sd card, which will confirm that the camera cmos and Ambarella chip are functioning. Then check the 6-wire data cable and connectors closely, just because there's continuity doesn't guarantee it's working 100%. Lastly, the firmware flash tutorial by SunsetCatcher may work if it's a gimbal firmware issue (it fixed mine). As I understand this is because of corrupt files on the nand chip associated with the tms3dmz365 ic on the back of the gimbal main board.

Thanks for the replay,
I have checked all of those items. But still didn’t work.
The camera is taking pictures and video.
It seems I need to flash the Nand firmware.
I have order the kit to do that.

Hoping that will fix the issue.

Thanks for the respond [emoji4]

 

[adamu77]

Thanks for the replay,
I have checked all of those items. But still didn’t work.
The camera is taking pictures and video.
It seems I need to flash the Nand firmware.
I have order the kit to do that.

Hoping that will fix the issue.

Thanks for the respond

Sounds like it could be the case. You'll need a soldering iron with a fine tip, solder, fine gauge wire, ftdi usb to ttl adaptor, and the software/tutorial available from SunsetCatcher in an earlier post in this thread. Good luck!

 

[ntaylo2]

Hey guys just score 6 gimbal circuit board used of course let me know if anyone could use one

Still have any gimbal circuit boards?

Neil

 

[sizain]

Sounds like it could be the case. You'll need a soldering iron with a fine tip, solder, fine gauge wire, ftdi usb to ttl adaptor, and the software/tutorial available from SunsetCatcher in an earlier post in this thread. Good luck!

Hi,
I have tried to do SunsetCatcher method, but I couldn’t do the flash as mentioned by SunsetCatcher and maybe the NAND is damaged.

What would be the solution, as I got from SunsetCatcher I need to solder a new NAND.

Which one is the NAND.