Login issues in Phantom Pro+ controller

[Roberto Smera]

First issue with my P4P+: Can't login with my account e-mail and password on the controller. Always receive "network unavailable" error. Tried to login in Facebook trough the app and had no problems at all. Any hints?

 

[Klaus_Klavier]

Had this problem with the standard. Restart the smart device (phone or whatever you have the app on) fixed it for me and it worked for others as well


Sent from my iPhone using PhantomPilots

 

[aviscomi]

First issue with my P4P+: Can't login with my account e-mail and password on the controller. Always receive "network unavailable" error. Tried to login in Facebook trough the app and had no problems at all. Any hints?

FYI...its was reported on the MAVIC forum that the network was down for a while earlier.

 

[Roberto Smera]

FYI...its was reported on the MAVIC forum that the network was down for a while earlier.

Thanks for the heads up. Do I have to pair the drone with the controller before I log in to my account?

 

[rockydog]

Yes .... you'll have to have it connected to name it.

 

[Roberto Smera]

Yes .... you'll have to have it connected to name it.

Thank You, rockydog.

 

[Roberto Smera]

Just figured out. Drone and controller must be turned on to log in. I was playing with the controller while the battery was charging and tried to log in with no avail. Thank you all