Hi everyone.
I recently ran into some peculiar issues with my phantom 4 pro gimbal. It has never crashed or landed hard, but I noticed a few days ago that the gimbal started making weird grinding noises upon start-up. I took it up in the air and instantly realized that I was getting gimbal issues such as the roll motor following the camera movement (As if I'm in FPV mode) even though I was clearly in the Follow mode. Every time I yaw to the left or right, the roll motor doesn't keep up to stabilize the horizon. No error messages at all and IMU, ESC all normal (compass too).
I took it down and saw that whenever I move the drone to the left or right (as if I am moving to the left or right, or panning to the left and right), the roll motor cannot keep it stable and tilts the horizon all over the place. This essentially makes it impossible to take smooth footage and the horizon goes off.
I have checked everything and did all the troubleshooting (IMU calibration, compass, gimbal calibration,etc.) but no luck. Any insight as to what may be wrong would be greatly appreciated.. I uploaded the video file in a zip format to show what I mean by gimbal not stabilizing itself.
I would like to send this in for a repair (I'm located in AB, Canada) but am worried of the potential cost and don't know anywhere where they would fix this at a reasonable cost. All the shops I reached out to just want to take the easy route and replace the whole gimbal at a ridiculous cost. As a student, my budget at the moment is a bit tight. From my own research, I have found that the repair may only involve replacing the gimbal ribbon cable or the camera IMU board, but I understand that it's difficult to diagnose without seeing in person.
Can anyone please share if you had the same issue as mine? I just want to know which part is actually malfunctioning, since I've gotten different answers from the repair shops I've reached out to (i.e. could be the roll motor, pitch motor, esc board, IMU board, etc. etc.).
Found this youtube video has the EXACT same issue as mine (as seen in his footage at the end):
Thank you in advance!
I recently ran into some peculiar issues with my phantom 4 pro gimbal. It has never crashed or landed hard, but I noticed a few days ago that the gimbal started making weird grinding noises upon start-up. I took it up in the air and instantly realized that I was getting gimbal issues such as the roll motor following the camera movement (As if I'm in FPV mode) even though I was clearly in the Follow mode. Every time I yaw to the left or right, the roll motor doesn't keep up to stabilize the horizon. No error messages at all and IMU, ESC all normal (compass too).
I took it down and saw that whenever I move the drone to the left or right (as if I am moving to the left or right, or panning to the left and right), the roll motor cannot keep it stable and tilts the horizon all over the place. This essentially makes it impossible to take smooth footage and the horizon goes off.
I have checked everything and did all the troubleshooting (IMU calibration, compass, gimbal calibration,etc.) but no luck. Any insight as to what may be wrong would be greatly appreciated.. I uploaded the video file in a zip format to show what I mean by gimbal not stabilizing itself.
I would like to send this in for a repair (I'm located in AB, Canada) but am worried of the potential cost and don't know anywhere where they would fix this at a reasonable cost. All the shops I reached out to just want to take the easy route and replace the whole gimbal at a ridiculous cost. As a student, my budget at the moment is a bit tight. From my own research, I have found that the repair may only involve replacing the gimbal ribbon cable or the camera IMU board, but I understand that it's difficult to diagnose without seeing in person.
Can anyone please share if you had the same issue as mine? I just want to know which part is actually malfunctioning, since I've gotten different answers from the repair shops I've reached out to (i.e. could be the roll motor, pitch motor, esc board, IMU board, etc. etc.).
Found this youtube video has the EXACT same issue as mine (as seen in his footage at the end):
Thank you in advance!