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P4 Firmware Drone won't connect to DJI Assistant

Discussion in 'Firmware' started by DONKAY, Jan 29, 2018.

  1. DONKAY

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    Purchased P4 Pro + about 6 months ago. The controller will connect to DJI Assistant 2 but the aircraft will not connect. I am running the assistant on Windows 7. Tried different USB cords with no result. Help. Already had to send drone back right out of the box. Thanks
     
  2. msinger

    Approved Vendor

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    Which version of the DJI Assistant 2 application are you using?

    How are you attempting to connect your Phantom to the DJI Assistant 2 application?

    What happens when you try to connect it?
     
  3. DONKAY

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    I am using 1.20 version of assistant. Nothing happens. I just have the circle with the usb cord picture on it. Thanks.
     
    jenzeee and LadyPilotWatchOut like this.
  4. LadyPilotWatchOut

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    It tells me to reconnect the vehicle.
     
  5. msinger

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    How are you connecting your Phantom to your computer? Is your Phantom powered on when doing this?

    Have you tried using a different computer?

    Have you tried using a different micro USB cable? Are you able to transfer files from your Phantom using that same cable?
     
  6. LadyPilotWatchOut

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    I have tried several different ways to connect the drone. It is not the cable. The only computers I have are windows 10 based. I need to try to circumvent the usb blockage.
     
  7. GMack

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    Windows 10 64x seems to be having connection issues getting stuff sent into the drone reading the DJI forum. Some Update Failed message. I used an Android to get the firmware to take.
     
  8. jenzeee

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    Got a similar issue here. DJI Assistant 2 Does not recognize my P4P (but it does recognize my I2 though).

    Furthermore, it's also not possible to update via DJI Go 4 App. The app shows update available, but when connecting the mobile device to the aircraft the app does not recognize it. I tried different mobile devices, it's not working.
     
  9. azgreg2011

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    Did anybody find a fix for this i have same problem i will not buy any dji product again as long as i live
     
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