I lost my Dji phantom 3 advanced some hours ago. The app just crashed on Google Pixel XL, Android 8.1, Feb patch with the lastest Dji software before phantom 4, updated all the time.
Why they are not responsible for their software?
These are the log files, this is just one flight, no landing just the crashing app that lead to this. I tried to search for but I couldn't find the drone... Who I should write to ? Thanks guys, this is the last hope...
What makes you say that DJI software caused the loss of the Phantom?
That's not what the data shows.
Your app crashed mid flight (probably an issue with your phone or tablet caused this) but that had no effect on the flight as the Phantom continued to attempt RTH while the app was off.
The problem that caused the loss of the Phantom was all due to the way it was operated and could have easily been avoided if the pilot had any experience and understanding of how the Phantom works and how to fly it.
The Phantom was flown up to 500 metres without any input from the right joystick.
At height the Phantom would have been trying to hold position but it was drifting at 1-5 metres/sec away from the home point.
This indicates that conditions up at 500 metres were gusty and the wind was stronger than the Phantom could fight against.
At that point (or sooner) the pilot should have brought the Phantom down out of the strong wind but it was left at 500 metres, gradually being blown away.
At 9:18 RTH was initiated and the Phantom continued to be blown away.
It was 619 metres from home at that point.
The pilot left the Phantom up at 500 metres and made no effort to take control.
RTH (which flies at 10 m/s in still air) couldn't make headway against the headwind and the Phantom was blown further away. etc, etc.
The flight data ends at 15:22 with the Phantom being manually flown at full speed - but heading further away from home due to pilot disorientation.
Battery level was critically low 15% and 14.0V, 1013 metres from home and 193 metres altitude.
If the battery was still working, the Phantom would have initiated autolanding again after signal was lost and come down somewhere near 41.36911 2.1554.
Perhaps it had enough battery to land safely or maybe the battery gave out while still descending.
Wind speed is always significantly higher at altitude than ground level. There are ways to get a feel for this to avoid losing your drone.
RTH is a slow driver. It cruises at 10 m/s but you can drive at 16 m/s (still air speeds).
If the Phantom is trying to push against a wind stronger than 10 m/s, it's going to be blown backwards until battery level triggers autolanding
It's very important to be aware of wind strength and direction.
Note how much the wind slows your Phantom if you try to fly directly into it.
Never fly away downwind in a strong wind situation - you will have a tough headwind to fight to get back home.
Never leave your Phantom up high fighting a headwind. Bring it down where the wind is less.
