On the 31st of May I purchased a DJI Phantom 3 Advanced for £520 expecting to receive it before a relatives birthdays which is tomorrow. I have battled with this "Company" for the past week and a half asking where my drone was the problem was all there phones and contact details did not exists. After a lot more searching I found the websites only working customer support and the person that answered the phone could hardly speak english and said they may dispatch in the next 2 weeks when there websites states 5-7 dispatch days. The fact they cant get the drone of the shelfs and put it in a box and send it to me in 12 days is terrible. I understand companies have issues with supplies but they could have told me sooner and given me a refund to go elsewhere.
I am not getting my money back from them.
After reading reviews online I have gathered this website sell many units of the product but only dispatch one or two for every 50 customers to get some positive ratings but most are stuck in the same situation.I am absolutely disgusted that such a company would pull such a scam.
The company claim to be based in the US but in there small print it states they are based in Hong Kong.
This is just a heads up for people. I was really looking forward to this weekend to being a weekend that wont be forgotten with the family instead it will take weeks even months while I sort my visa out and get a new one if I can find a drone around the same price which is legit.
The websites links:
www.valuebasket.com
DJI Phantom 3 Advanced - RC Drone - Gadgets & Toys - More Categories | ValueBasket GB
I have gathered that Valuebasket and Simply Electronics are running the same scam not sure if they are the same company.
Toys And Gadgets Games - DJI Phantom 3 Advanced
I am not getting my money back from them.
After reading reviews online I have gathered this website sell many units of the product but only dispatch one or two for every 50 customers to get some positive ratings but most are stuck in the same situation.I am absolutely disgusted that such a company would pull such a scam.
The company claim to be based in the US but in there small print it states they are based in Hong Kong.
This is just a heads up for people. I was really looking forward to this weekend to being a weekend that wont be forgotten with the family instead it will take weeks even months while I sort my visa out and get a new one if I can find a drone around the same price which is legit.
The websites links:
www.valuebasket.com
DJI Phantom 3 Advanced - RC Drone - Gadgets & Toys - More Categories | ValueBasket GB
I have gathered that Valuebasket and Simply Electronics are running the same scam not sure if they are the same company.
Toys And Gadgets Games - DJI Phantom 3 Advanced