Visited? you could say that.
Bio sam u Hrvatskoj bar 100 puta, par puta u Splitu, na Hvaru, Bracu,...
rodzen u sloveniji, a majka mi je Hrvatica
here is the email i got from DJI about the motor / wire / ESC issue.
they just brushed it off pretty much.
Hani
##- Please type your reply above this line -##
Your request (77897) has been solved. Please submit a new request if you have any further questions.
M. R.
M. R. (DJI Technology)
Jan 10 21:09
Dear Hani,
Thank you for contacting DJI North America.
We would be happy to assist you.
Regarding the issue that you are describing, we have not collected enough data to be able to offer an assessment. While we are aware of a handful of complaints made by users on various forums, our engineers have not had to issue repairs for this problem on a large enough scale to consider it a widespread issue, as we certainly have more users that are flying their units without experiencing trouble than we have users sending units to us for repair.
However, you can rest assured that if their is a discernible defect found with any Phantom units, our Repair Team will be available to correct any damaged units.
As of now, we are taking all Phantom issues on a case by case basis and will be happy to assist you if you experience any technical difficulties.
If you require any further assistance, you may contact us Monday-Friday, 9:00am-5:00pm PST at 818-235-0789.
Please note we have changed our phone service to include authorized dealers. If you wish to contact DJI directly please press option 5 after you choose "Repair" or "Technical Support."
Thank you for choosing DJI,
"The Future of Possible!”
DJI Customer Service North America
This email is a service from DJI Technology. Delivered by Zendesk.
Message-Id:9S3CBM24_54b2059a3addd_52f43ff5140cd408182546d_sprutTicket-Id:77897