DJI Official Forum - Easier to ban than resolve service issues?

I was following that thread too.. and gone
Hopefully they send you a brand new one to help things on your end.

I have mine off to them for Compass 2 issues and they should get it today.
 
sorry for all the bad luck , i hope things get better for ya, good luck on the P4 coming today
 
Not ever looking forward to sending my P3A in if ever the need arises, just don't need the hassle, I'd be pulling my hair out
 
I would refuse the package and involve the credit card company for a complete reversal of charges and the decide what to do about the next uas. Good Luck


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surprised this thread is still up and you haven't been banned here for talking about another forum.
I was.:(
FlyinBryan disappeared but he also called DJI every name in the book.
I didn't follow your thread but as long as it was handled in a professional manner I don't see why it would get deleted.
But I don't understand why starting a thread here will solve anything other than getting it off your chest.
 
You can discuss it here.
But things disappear here just as quickly.
It's really no different.
They really like rules here but only for certain members.
Others slide by and I hope yours does too.
I NEVER delete posts or threads in my forum unless it's pornographic(we have a NSFW section:)) or name calling then it stops.
I handle disagreements in a professional manner and let everyone see instead of just deleting it.
People have a right to say what they want unless it's a private forum then poster beware.:eek:
 
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I was following, and commented about it... I think if they're gonna delete a post it would be wise to pm the member and tell them why it was deleted, and discuss things that way. I have seen a few threads and members banned there, I tread lightly when its against the grain, but its a little hard to tell with them
 
Ya, lol, thats why I said tredding lightly, I got one of my posts put back that way... they didnt like me asking about carrying cases... n I am still looking for a good deal on batteries...
 
hmmm.. Let me see what I can find out!!

Btw I'm an IT manager for a City, not DJI. I do testing and pro support on the side. You have been dealing with Ken D. I will contact him and ask him about this!

Ken B.
 
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Thanks for assisting in escalating this to a point where it can be addressed and hopefully resolved by DJI. I appreciate it.

I also just fired off a detailed email similar to this thread's main post with supporting documents linked to a dozen or more DJI department addresses and addressed it to DJI Leadership to see if I could gain some traction there.

Getting a bit fed up with the wasted labor put into chasing this around, jeez!

I understand your frustrations. Hopefully this will solve your issues.
 

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