I understand your frustrations. Hopefully this will solve your issues.Thanks for assisting in escalating this to a point where it can be addressed and hopefully resolved by DJI. I appreciate it.
I also just fired off a detailed email similar to this thread's main post with supporting documents linked to a dozen or more DJI department addresses and addressed it to DJI Leadership to see if I could gain some traction there.
Getting a bit fed up with the wasted labor put into chasing this around, jeez!