DJI Official Forum - Easier to ban than resolve service issues?

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I was following that thread too.. and gone
Hopefully they send you a brand new one to help things on your end.

I have mine off to them for Compass 2 issues and they should get it today.
 
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sorry for all the bad luck , i hope things get better for ya, good luck on the P4 coming today
 
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Not ever looking forward to sending my P3A in if ever the need arises, just don't need the hassle, I'd be pulling my hair out
 
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I would refuse the package and involve the credit card company for a complete reversal of charges and the decide what to do about the next uas. Good Luck


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surprised this thread is still up and you haven't been banned here for talking about another forum.
I was.:(
FlyinBryan disappeared but he also called DJI every name in the book.
I didn't follow your thread but as long as it was handled in a professional manner I don't see why it would get deleted.
But I don't understand why starting a thread here will solve anything other than getting it off your chest.
 
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You can discuss it here.
But things disappear here just as quickly.
It's really no different.
They really like rules here but only for certain members.
Others slide by and I hope yours does too.
I NEVER delete posts or threads in my forum unless it's pornographic(we have a NSFW section:)) or name calling then it stops.
I handle disagreements in a professional manner and let everyone see instead of just deleting it.
People have a right to say what they want unless it's a private forum then poster beware.:eek:
 
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I was following, and commented about it... I think if they're gonna delete a post it would be wise to pm the member and tell them why it was deleted, and discuss things that way. I have seen a few threads and members banned there, I tread lightly when its against the grain, but its a little hard to tell with them
 
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Ya, lol, thats why I said tredding lightly, I got one of my posts put back that way... they didnt like me asking about carrying cases... n I am still looking for a good deal on batteries...
 
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hmmm.. Let me see what I can find out!!

Btw I'm an IT manager for a City, not DJI. I do testing and pro support on the side. You have been dealing with Ken D. I will contact him and ask him about this!

Ken B.
 
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Thanks for assisting in escalating this to a point where it can be addressed and hopefully resolved by DJI. I appreciate it.

I also just fired off a detailed email similar to this thread's main post with supporting documents linked to a dozen or more DJI department addresses and addressed it to DJI Leadership to see if I could gain some traction there.

Getting a bit fed up with the wasted labor put into chasing this around, jeez!
I understand your frustrations. Hopefully this will solve your issues.
 

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