Just received my Phantom3 as a birthday gift and can't register it.
I've been in contact with customer support by phone today two different times trying to solve my problem and I can't seem to get anyone to understand my problem. I get through installing the dji go app all goes well set up an account and I can connect my aircraft to my phones wi fi then I proceed to the activation page and when I get through the processes of setting up the controls it asks me to connect to internet to complete the registration, when I click the register button it says internet connection required, I've tried all recommended solutions, such as going to a different connection, even a different email acc. all to no avail.
Please help me with this as of now all I have is an expensive paper weight.
I tried to email customer service and it wont go through. customer service said that the problem may be my phone not compatible its an LG g3. I can't really afford to buy a new phone.
I posted this on the Dji forum but only got one reply and that was not any help.
I've been in contact with customer support by phone today two different times trying to solve my problem and I can't seem to get anyone to understand my problem. I get through installing the dji go app all goes well set up an account and I can connect my aircraft to my phones wi fi then I proceed to the activation page and when I get through the processes of setting up the controls it asks me to connect to internet to complete the registration, when I click the register button it says internet connection required, I've tried all recommended solutions, such as going to a different connection, even a different email acc. all to no avail.
Please help me with this as of now all I have is an expensive paper weight.
I tried to email customer service and it wont go through. customer service said that the problem may be my phone not compatible its an LG g3. I can't really afford to buy a new phone.
I posted this on the Dji forum but only got one reply and that was not any help.