I have a relatively new Phantom 3 Professional as I have flown it less than 6 times. I received a notice via my app that I needed a firmware update. I downloaded the latest firmware (v1.11.20) and installed per the SD card. Since then I have not been able to get the remote, P3P and DJI Go app to all work together. Currently it seems that the controller and the P3P are linked as I am able to control the P3P camera via the gimbal dial on the remote and the status LED on the remote shows solid green. The camera status indicator on the P3P is also solid green. I have also loaded the current version of the DJI Go app (3.1.13) multiple times in an effort to get it to play with the remote and P3P. I am not able to get the app to get past the "How to Connect" page. It never goes to the "camera' page. I have also used multiple USB/lightning cables to hook up to my iphone 6s and/or my Ipad 2 mini and have the same results with never getting past the "How to Connect" page. I have also done a reset on the remote controller by simultaneously pushing C1, C2 and the shutter button while turning off and then back on. . I have talked with DJI support and we went through a number of the procedures mentioned above again with no solution. they are recommending sending the unit in for repair.
Any suggestions on what else i might try before i resort to sending the unit in for repair?
Any suggestions on what else i might try before i resort to sending the unit in for repair?