dji customer suppor? Do they play the waiting game?

[Erroll]

, so I used the down lever to land it and it landed in the grass and tilted back.

what that is called with the technical drone vocabulary, is beyond me.

The technical term which comes to mind is "Pilot error".

 

[Fir3b1rd]

how is the drone flying away on its own pilot error? the landing was stopping it from flying away

apparently its true then, I am to stupid for this hobby.
wanna buy a drone?

does anyone have anything useful to say?
I cant thank you enough for the help, or the advice. you've been most helpful and I am so happy to be a part of such a supportive community.