Can't save pictures or video

[elmoli]

Hi - Newbie here.

Received my Phantom Vision today, charged batteries and set everything up.

Took it out at sunset on a mildly windy day and everything went fine except that I couldn't capture anything!
I did replace the included micro SD card with a larger capacity one I bought on Amazon (SanDisk SDSDQUA-064G-U46A Ultra 64 GB microSDXC Class 10 UHS-1 Memory Card 30MB/s).

First thing I did upon establishing a wifi connection with the Vision app was format the card, which seemed to go fine.

I landed the Vision, took the card out, popped it back in and flew again but no luck saving pics or vid. Any ideas on what I need to try?

Tomorrow I plan on trying it with the microSD card that came with the Vision, but its only 4GB.

 

[myvrodrocks]

I know some video formats won't transfer to the iPhone. But they are on the chip. Did you try the chip in a computer?

 

[Pull_Up]

The specifications for the Vision state the max size SD card you can use is a 32GB...

Luckily you bought it from Amazon, so I would do a return and get the 32GB equivalent. That will work without issue (as will the stock 4GB card when you try it tomorrow).

FWIW I use a 16GB Sandisk class 10 card and as I transfer everything to my laptop after each flight I can't see me running up against the limits of that any time soon - I'd need more batteries than I can afford for that!

 

[elmoli]

The specifications for the Vision state the max size SD card you can use is a 32GB...

Luckily you bought it from Amazon, so I would do a return and get the 32GB equivalent. That will work without issue (as will the stock 4GB card when you try it tomorrow).

FWIW I use a 16GB Sandisk class 10 card and as I transfer everything to my laptop after each flight I can't see me running up against the limits of that any time soon - I'd need more batteries than I can afford for that!

UGH! I didn't check the specs before ordering.
Thanks for pointing this out. User error I guess

 

[elmoli]

I know some video formats won't transfer to the iPhone. But they are on the chip. Did you try the chip in a computer?

Chip worked fine on computer. It must be the size limitation mentioned.

 

[Pull_Up]

Don't worry about it - always a learning curve with these things. Like me stuffing it into a tree on my first test flight as I completely underestimated the inertia from a 1.2kg aircraft compared to the little micro quads I'd been flying before.

 

[iDrone]

@elmoli - Get your firmware upgraded now before doing any more flying so you don't have to experience the dreaded "invalid battery" / "0% battery left" / initiate Emergency Auto-Landing issue.

iDrone

 

[Khyber]

I did a flight yesterday and I usually stop recording before I shut the Vision off, but this time I shut the Phantom Vision off while recording and the file was corrupted on my memory card. Tested it again and stopped recording before powering down Vision and success.

 

[iDrone]

Put the card back in the PV & power-up, it will repair the corrupted clip for you.

iDrone