Can't Connect Phantom 2 Assistant via USB

[THOM FERRELL]

I've read every post on lots of forums about folks having the same problem.
I haven't seen a solution yet.
When I first got the Phantom 2 there was no problem connecting to the Phantom 2 Assistant.

I've tried every suggestion and checked all connections - nothing works.

Anyone have a solution?

_Thom

 

[jason]

I've read every post on lots of forums about folks having the same problem.
I haven't seen a solution yet.
When I first got the Phantom 2 there was no problem connecting to the Phantom 2 Assistant.

I've tried every suggestion and checked all connections - nothing works.

Anyone have a solution?

_Thom

Hi Thom,

If you're using a PC you need the windows driver loaded into the P2 before you can connect to the software. If your using a Mac you won't need the windows driver.
http://www.dji.com/product/phantom-2/download

 

[THOM FERRELL]

Hi Thom,

If you're using a PC you need the windows driver loaded into the P2 before you can connect to the software. If your using a Mac you won't need the windows driver.
http://www.dji.com/product/phantom-2/download

I've downloaded and installed "Phantom 2 Assistant Software v3.8'--Three times for my Macbook Pro. I even tried the software on my Mac Pro Tower.

I also tried it on my wife's Windows 7 machine.

Tried seven different USB cables with no result.

Like I said it worked fine when I first got the Phantom 2.

_Thom

 

[jason]

I've downloaded and installed "Phantom 2 Assistant Software v3.8'--Three times for my Macbook Pro. I even tried the software on my Mac Pro Tower.

I also tried it on my wife's Windows 7 machine.

Tried seven different USB cables with no result.

Like I said it worked fine when I first got the Phantom 2.

_Thom

When you received your P2 did calibrate both the RC and P2 before your first flight? If so on which computer?

 

[THOM FERRELL]

When you received your P2 did calibrate both the RC and P2 before your first flight? If so on which computer?

Both on the Macbook Pro.

 

[jason]

Both on the Macbook Pro.

I'm not going to second guess. Can you take a video how you trying to connect up to the software. Would like to whats going on on the screen.

 

[THOM FERRELL]

I'm not going to second guess. Can you take a video how you trying to connect up to the software. Would like to whats going on on the screen.

I'll do it tomorrow...Stand by

 

[jason]

I'll do it tomorrow...Stand by

OK!

 

[Bog]

I ran into the same thing...change cables..for some reason my cable stopped working.

 

[THOM FERRELL]

I ran into the same thing...change cables..for some reason my cable stopped working.

In my original post I noted that I had tried seven different USB cables...Still no connection.

 

[jason]

In my original post I noted that I had tried seven different USB cables...Still no connection.

Thom check your PM.

 

[THOM FERRELL]

OK!

here's the video you ask for....Note the USB connection to the controller calibration works fine.

Thom check your PM.

I don't know how to check private messages (PM)

 

[jeffscra]

Thom....did you get this figured out? This is exactly what mine is doing now too.

 

[THOM FERRELL]

Nothing I did worked.
Boxing the P2 to send to DJI. 6 weeks turn around so I won't be doing any flying for a month and and a half.
All they said it's a hardware problem.

 

[jason]

Did you say you purchase it from B&H? If still under warranty I would send it back there and you would probably get it back before the snow flies.