Guys,
Just a heads up out there. Take a fools advice. Deal with legitimate Distributors. And DO NOT deal with ZM Distribution out of Brooklynn, NY
I ordered a P4P bundle and a spare battery from Walmart.com on 8/25/2017.
The spare battery was fulfilled by ZM Distribution out of Brooklynn, NY. The battery was dead on arrival. When I contacted them via email, the response I received was:
Hi
We are sorry we test all batteries to make sure they work and that they charge. We have nothing but bad experience with fraudulent customers that send back there old defective batteries. We will not take any battery back. If you have any further questions please contact the mfg
Thank you
Fraud Management Team
Now I responded back, they eventually told me to send it back, but ignored my request for an R/A number. I sent it to 875 E13th instead of 875A. My fault. But it is a strip mall. My experience here is mail carriers go the extra mile and know their customers. So I don't know if it is my error or they are playing games because I requested a signature on receipt.
Bottom line guys. Buy from a trusted source. I thought I would save $10 on a battery and it will likely end up costing me an extra $50 in shipping and insurance, all kinds of aggravation and frustration, and I am not at all confident in the outcome at this point. And it has already been over a month.
This would never have happened with Amazon.com. I know that for a fact.
Just a heads up out there. Take a fools advice. Deal with legitimate Distributors. And DO NOT deal with ZM Distribution out of Brooklynn, NY
I ordered a P4P bundle and a spare battery from Walmart.com on 8/25/2017.
The spare battery was fulfilled by ZM Distribution out of Brooklynn, NY. The battery was dead on arrival. When I contacted them via email, the response I received was:
Hi
We are sorry we test all batteries to make sure they work and that they charge. We have nothing but bad experience with fraudulent customers that send back there old defective batteries. We will not take any battery back. If you have any further questions please contact the mfg
Thank you
Fraud Management Team
Now I responded back, they eventually told me to send it back, but ignored my request for an R/A number. I sent it to 875 E13th instead of 875A. My fault. But it is a strip mall. My experience here is mail carriers go the extra mile and know their customers. So I don't know if it is my error or they are playing games because I requested a signature on receipt.
Bottom line guys. Buy from a trusted source. I thought I would save $10 on a battery and it will likely end up costing me an extra $50 in shipping and insurance, all kinds of aggravation and frustration, and I am not at all confident in the outcome at this point. And it has already been over a month.
This would never have happened with Amazon.com. I know that for a fact.