Shaky video on P4 Pro.

[Big Al65]

The video appears as if I had a loose camera. The gimbal has a little free motion but I don't know what it should be or how I would tighten it. Hopefully, there is a way to improve this.

 

[msinger]

Has your drone been damaged? Can you post videos to show both the shaky footage and the little free motion?

 

[Big Al65]

It fell and had some minor damage but as I look at the gimbal it is slightly to one side. That also accounts for camera alignment I needed to make. How do I send a share from dropbox to this form?

 

[Nick Mendocino]

It fell and had some minor damage but as I look at the gimbal it is slightly to one side. That also accounts for camera alignment I needed to make. How do I send a share from dropbox to this form?

To allow access to your Dropbox, create a link to the folder or file on Dropbox. Then copy the link and post it here in this thread. Anyone with the link can view the file or files on Dropbox.

 

[Big Al65]

This is a link to my Dropbox to view a video of the shaky video.

Dropbox - File Deleted - Simplify your life

www.dropbox.com

 

[Nick Mendocino]

The shake appears worst at the beginning when the drone is in static hover. It seems much less shaky when moving with the tractor. I would be looking at sending it in for service.

 

[msinger]

Does anything on the gimbal appear to be damaged? Is the gimbal yaw arm bent?

 

[Big Al65]

The shaking is worse in static mode. I can't see a bend but the angle is slightly off to the right looking from the front. I'm not sure about sending it in. Some things I read on this forum give me some concern. I read that there is a DJI service/dealer in the Minneapolis - St Paul area but have had difficulty locating a name or address. Can I purchase a new gimbal to replace mine? Has anyone else experienced the shaky video?

Another link is a picture of the camera/gimbal of the drone. 20190519_134356.jpg

 

[msinger]

The yaw arm might not be bent, but the gimbal is definitely falling out of the drone body. You can see that here:

Here's what the gimbal should look like:

Can I purchase a new gimbal to replace mine?

New gimbals are typically sold along with the camera. You can find them here on Amazon or here on eBay.

The video below shows how to rebuild and install the camera/gimbal. If you watch starting at about the 44 minute mark (where the video below starts), you can see what's involved to completely swap out the camera/gimbal with a brand new camera/gimbal.

 

[Big Al65]

Thank you for your help. I will proceed to repair. That is what I needed to know. As an approved vendor, do you sell parts and do repairs?

 

[msinger]

As an approved vendor, do you sell parts and do repairs?

No.

 

[patriotdrone]

Send it to DJI ...they will likely send you a new drone back.