The Editor said:
imaj said:
I set it up 300m thinking it would be the safe thing to do, ended up landing it on a busy motorway, as it wouldn't come back. Thankfully I could recover it before it got crashed by the cars.
Question is, if it was hit by a truck would DJI take responsibility? Could I get a replacement etc? Any one had any experience with DJI on this?
Absolutely not a chance in hell of getting DJI held liable on this. The same as if you were flying a RC helicopter and you had a part failure or gyro failure and your RC Heli crashed onto a road. Do you think you could hold the manufacturer responsible for this?
Actually you can hold the shop you buy it from liable for the faulty part under comsumer rights law and the further damage due to the faulty item is called consequential loss and you can claim it through small claims process up to 2000 Euro. This is the case in EU at least.
Obviously I won't waste my time or annoy my suppliers for small mishaps and damages. The reason I post this is to find out DJIs attitude towards damages caused by bugs and faulty parts, if anyone had an experience...