I had upgraded my PH3P to the latest firmware back in June and the copter started to fly like crap. Almost like there wasn't a GPS or a VPS anymore. Despite all my efforts, I decided to call DJI in California and set up an RMA since the machine was relatively new. So I sent in my machine back in late June and they checked it in to their system around July 2nd.
Since that time, there has been no word on the status of this machine. I reached out to DJI on FB as that seemed to be the only way that I could get a hold of them; their telephone system and online chat system is broken or weak at best. See attached.
Has anyone else sent in their unit for repair? If so, how long did it take for you to get your machine back? I might be launching a complaint with the FTC and the BBB along with a lawsuit against DJI as this is just unacceptable.
Since that time, there has been no word on the status of this machine. I reached out to DJI on FB as that seemed to be the only way that I could get a hold of them; their telephone system and online chat system is broken or weak at best. See attached.
Has anyone else sent in their unit for repair? If so, how long did it take for you to get your machine back? I might be launching a complaint with the FTC and the BBB along with a lawsuit against DJI as this is just unacceptable.